
Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
401k
Local colleague discount programs
Paid Time Off
Job Description
Hyatt Hotels is a globally recognized hospitality brand known for its commitment to providing exceptional guest experiences through innovative design, superior service, and high-quality accommodations. Hyatt Place, a unique segment of the Hyatt portfolio, offers a modern and relaxed hotel experience aimed at delivering comfort and convenience to every guest. Hyatt Place locations are designed to inspire and accommodate travelers with various needs, providing a welcoming atmosphere where guests can enjoy a seamless blend of style and comfort. Hyatt Place prides itself on maintaining high standards and a guest-first culture, making it a preferred destination for both business and leisure travelers seeking exceptional lodging experiences.\n\nThe House Attendant at Hyatt Place plays a pivotal role in upholding the hotel’s commitment to cleanliness and guest satisfaction. This position is essential in creating an inviting environment that feels like a larger and more welcoming home for guests. The House Attendant’s responsibilities extend beyond basic cleaning duties to include providing attentive and friendly service that enhances the overall guest experience. By maintaining impeccably clean and well-organized public spaces and back-of-house areas, the House Attendant helps ensure the hotel operates smoothly and guests feel valued and comfortable during their stay.\n\nThis role demands an individual who appreciates high standards of excellence and is committed to teamwork, guest service, and operational support. The House Attendant handles tasks such as washing, drying, and folding hotel linens, cleaning corridors and public areas, dusting and polishing furniture, vacuuming carpets, sweeping and mopping floors, and emptying trash containers. The position also involves reporting maintenance issues, restocking cleaning supplies, and maintaining housekeeping closets, making it a multifaceted role vital to the hotel’s daily operations.\n\nHyatt Place values its team members by offering competitive benefits, including health insurance, 401k plans, local colleague discount programs, and paid time off. The company fosters an inclusive workplace that emphasizes professional growth and a strong guest-service ethos. Being a House Attendant at Hyatt Place not only means performing important cleaning duties but also serving as a key ambassador of the brand’s promise to provide an exceptional stay. This role is ideal for individuals who thrive in dynamic, fast-paced environments and who have a genuine desire to satisfy guest needs with professionalism and care.
Job Requirements
- Must be 18 years or older
- prior cleaning experience required
- customer service experience required, preferably in a hotel or related field
- must have schedule flexibility including weekends and holidays
- strong command of the English language including speaking, reading and writing
- ability to learn quickly and work in a fast paced environment with guest interaction
- ability to multi-task
- physical ability to lift, pull, and push moderate to heavy weights, minimum of 20 lbs
- true desire to satisfy the needs of others in a fast paced environment
Job Qualifications
- Prior cleaning experience required
- customer service experience is required, preferably in a hotel or related field
- must have schedule flexibility, weekends/holidays are required
- requires strong command of the English language to include speaking, reading and writing
- ability to learn quickly and work in fast paced position with guest interaction
- must be able to multi-task
- ability to lift, pull, and push moderate to heavy amount of weight (minimum of 20 lbs)
- must be 18 years or older
- a true desire to satisfy the needs of others in a fast paced environment
Job Duties
- Wash, dry, fold hotel linens
- greeting guests and responding to queries
- sweeping and mopping floors
- vacuuming carpets
- dusting and polishing furniture
- emptying trash containers
- restock and clean housekeeping closets
- cleaning public areas, such as corridors
- reporting any technical issues and maintenance needs
- returning and restocking cleaning supplies at shift end
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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