Job Overview

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Compensation

Hourly
Range $13.25 - $16.75
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
work-life balance initiatives

Job Description

Marriott International is a leading global hospitality company known for its dedication to delivering exceptional guest experiences through a diverse portfolio of brands. Among its distinguished offerings is the Autograph Collection, a growing ensemble of four and five-star independent hotels. Each property within the Autograph Collection is chosen for its distinctive quality, originality, and bold character, providing today's traveler with unique experiences tailored to their personal style and sense of adventure. Marriott International prides itself on fostering an inclusive and supportive work environment where associates from all backgrounds are welcomed, valued, and celebrated. Through a commitment to equal opportunity and non-discrimination, Marriott creates a workplace culture rich in diversity, culture, and talent.

The position of Guest Environment Expert at a Marriott Autograph Collection hotel is much more than routine housekeeping; it is about crafting memorable and unique experiences for guests. Individuals in this role are entrusted with a broad range of housekeeping duties focused on maintaining the cleanliness and appearance of the entire hotel, including guest rooms and public spaces. The Guest Environment Experts operate with autonomy and flexibility to address the dynamic needs of the hotel environment, which includes fulfilling guest requests, stocking housekeeping carts, and ensuring all spaces meet high standards of cleanliness and presentation.

This role demands a hands-on approach as it requires standing, sitting, or walking for extended periods and the ability to move, lift, carry, push, pull, and place objects weighing up to 50 pounds independently. Maintaining safety, adhering to company policies, ensuring confidentiality, upholding quality standards, and presenting a professional image at all times are fundamental expectations for this position. Success as a Guest Environment Expert is measured by consistently meeting these key criteria while contributing to the overall guest satisfaction and operational excellence of the hotel.

Joining Marriott International as a Guest Environment Expert offers an opportunity to be part of a globally respected brand that supports career growth and personal development. The role is ideal for those who enjoy a dynamic work environment, take pride in their work, and seek to make a tangible impact on guests' hospitality experiences. It is also a chance to work within a renowned team that values diversity, teamwork, and the aspirations of each team member. At Marriott, employees are encouraged to be their best, begin with purpose, belong to a supportive community, and become the best versions of themselves.

Job Requirements

  • High school diploma or equivalent
  • Ability to lift and move objects up to 50 pounds without assistance
  • Capability to stand, sit, or walk for extended periods
  • Adherence to company policies and procedures
  • Commitment to maintaining confidentiality and professional appearance
  • Willingness to perform a variety of housekeeping tasks
  • Availability to work flexible hours including weekends and holidays

Job Qualifications

  • High school diploma or equivalent
  • Previous housekeeping or cleaning experience preferred
  • Ability to work independently and as part of a team
  • Strong attention to detail and commitment to quality
  • Good communication and interpersonal skills
  • Physical ability to perform job duties including lifting and standing for extended periods
  • Understanding of safety and hygiene standards in hospitality

Job Duties

  • Maintain cleanliness and appearance of guest rooms and public spaces
  • Deliver guest requests promptly and courteously
  • Stock housekeeping carts with necessary supplies
  • Follow company policies and procedures to ensure safety and quality
  • Uphold confidentiality and professional communication
  • Move, lift, carry, push, pull, and place objects up to 50 pounds
  • Adhere to uniform and personal appearance standards

Job Criteria

Experience

No experience required


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