Marriott International, Inc logo

Housekeeping Team Leader

Job Overview

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Employment Type

Part-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
Employee assistance program

Job Description

TownePlace Suites by Marriott Nashville Downtown/Capitol is a popular extended stay hotel located in the heart of Nashville, Tennessee. Part of the renowned Marriott International portfolio, TownePlace Suites offers a unique blend of comfort, convenience, and residential hospitality that caters specifically to guests on long trips. The hotel features a casual yet fun atmosphere with personal touches and amenities such as full kitchens in every suite, making it a preferred choice for business travelers and families alike. Known for their commitment to exceptional service, TownePlace Suites provides guests with a productive and upbeat environment designed to make them feel right at home during their stay.

The role of Housekeeping Supervisor at TownePlace Suites Nashville Downtown is a non-management, part-time position focused on ensuring the cleanliness and maintenance of guest rooms and hotel areas adhere to Marriott’s quality standards. This position is crucial for maintaining the positive guest experience that Marriott is known for. The Housekeeping Supervisor is responsible for overseeing the inspection of rooms cleaned by housekeepers, completing checklists for cleanliness and condition, and ensuring housekeeping paperwork is accurate and up to date. The supervisor acts as a liaison between the housekeeping team and management, assisting with hiring, training, scheduling, evaluating, and providing coaching to employees. They also play a vital role in fostering a positive work environment by serving as a role model and supporting teamwork among staff members.

This role demands strong organizational skills, attention to detail, and the ability to respond promptly to guest requests and interdepartmental communication. The Housekeeping Supervisor ensures safety protocols are followed rigorously, including proper storage of flammable materials, and maintains a professional appearance in compliance with company standards. Physical stamina is required as the job involves moving, lifting, and managing housekeeping carts and supplies, along with performing repetitive tasks such as bending, stooping, and standing for extended periods. Communication skills are essential as the supervisor must engage with guests individually and with warmth, professionalism, and genuine appreciation for their stay.

TownePlace Suites embraces diversity and inclusion, reflecting Marriott International’s global commitment to equal opportunity employment. They welcome candidates from varied backgrounds and provide an environment that values unique talents and experiences while promoting continual learning and growth. Joining TownePlace Suites means becoming part of a supportive team culture that prioritizes collaboration, mutual respect, and delivering excellence in hospitality. This position is ideal for individuals seeking to contribute to a reputable brand, develop leadership skills, and grow within a dynamic hospitality company. The Housekeeping Supervisor role offers an opportunity to make a tangible impact on the guest experience and be an integral part of a team that delivers outstanding service each day.

Job Requirements

  • High school diploma or GED equivalent
  • At least 1 year of related work experience
  • Ability to lift and carry objects weighing less than or equal to 55 pounds without assistance and more than 55 pounds with assistance
  • Ability to stand, sit, kneel, or walk for extended periods
  • Ability to push and pull loaded housekeeping carts over uneven surfaces
  • Ability to follow safety and security policies
  • Ability to maintain confidentiality of proprietary information

Job Qualifications

  • High school diploma or GED equivalent
  • At least 1 year of related work experience
  • No supervisory experience required
  • Ability to communicate clearly and professionally
  • Strong attention to detail
  • Ability to perform physical tasks such as lifting and standing for extended periods

Job Duties

  • Enter status of rooms cleaned
  • Complete checklists to report cleanliness and condition of each assigned area
  • Complete required Housekeeping paperwork
  • Identify room assignments and type of cleaning required for each room
  • Inspect guest rooms after being cleaned by Housekeeper
  • Respond promptly to requests from guests and other departments
  • Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees

Job Criteria

Experience

Mid Level (3-7 years)


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