Housekeeping Supervisor ("Supervisor/a del Departamento de Limpieza")

San Diego, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $40,120.20 - $45,138.18

Work Schedule

Flexible

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Training and development programs

Employee assistance program

Job Description

The position is with Azul Hospitality, a well-established hospitality management company known for its commitment to delivering exceptional guest experiences across its portfolio of hotels and resorts. Azul Hospitality prides itself on fostering a professional, customer-focused work environment that emphasizes quality service, teamwork, and personal development. The company is dedicated to maintaining high standards of cleanliness and guest satisfaction, which are the cornerstone of its success in the competitive hospitality industry. Azul Hospitality emphasizes employee growth and ensures that all staff members adhere to its rigorous grooming and uniform standards, contributing to a polished and professional atmosphere. The work culture... Show More

Job Requirements

High school or equivalent education
Experience in the hospitality industry preferred
One to two years of related experience
Ability to stand and walk for extended periods
Ability to lift up to 45 lbs
Ability to operate office equipment and technology
Good communication skills
Must maintain neat, clean and well-groomed appearance according to company standards
Ability to work various shifts and schedules
Compliance with company rules, policies and procedures
Ability to work independently and in a team
Basic computer literacy

Job Qualifications

High school or equivalent education
Experience in the hospitality industry preferred
One to two years of experience in related position
Good communication skills, verbal, written and electronic
Excellent leadership capability and customer relations skills
Detail oriented with outstanding organizational and communication skills
Basic computer skills
Basic computational ability
Ability to effectively deal with internal and external customers using patience, tact and diplomacy
Knowledgeable about basic function of Windows OS, MS Office, PMS, PBX, Key system, and POS
Self-driven and able to work independently
Strong issue resolution and analytical skills with a strong attention to detail

Job Duties

Supervise all laundry and housekeeping staff members, holding them accountable and responsible for their work performance
Supervise and inspect the daily cleaning of the guest rooms, public areas and back of the house
Perform daily room inspections to ensure rooms are clean and maintained following the hotels brand standards
Maintain key control system
collect all keys and assignment sheets daily at the end of each shift
Log Lost and Found items and answer inquiries to maintain controls and ensure guest satisfaction
Respond to guest requests, concerns, and problems to ensure guest satisfaction
Provide training, coaching, and counseling to all housekeeping staff members and provide performance feedback to ensure maximum efficiency
Ensure health/sanitation standards are being met to achieve a high level of cleanliness and guest satisfaction
Work with Room Attendants to ensure daily calendar tasks are completed
Communicate with Room Attendants if rooms do not meet quality standards, ensure issues are corrected in a timely manner

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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