HOUSEKEEPING SUPERVISOR (RFT/NAVY GATEWAY INN & SUITES)

Pearl City, HI, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $28.50 - $1.00

Benefits

Starting pay $28.50 per hour

full-time employment

Opportunities for training and career development

supportive work environment

Paid Time Off

health insurance options

Employee Discounts

Job Description

NGIS HAWAII is a prominent organization operating in the hospitality sector, specifically serving the United States Navy Exchange Command (NEXCOM) Hospitality Group. Located in Pearl Harbor, Hawaii, NGIS HAWAII specializes in providing comprehensive support services that enhance the guest experience through exceptional housekeeping and laundry operations. The establishment is known for upholding high standards of cleanliness, safety, and customer satisfaction, maintaining an environment that aligns with the encompassing values and operational standards of NEXCOM. The team at NGIS HAWAII is committed to exceeding expectations with a focus on professionalism, attention to detail, and consistent quality in every aspect of their... Show More

Job Requirements

High school graduate or equivalent
Housekeeping experience including leader or supervisory experience preferred
Ability to perform moderate physical effort including moving furniture and operating cleaning equipment
Ability to use Property Management System (PMS)
Effective communication skills
Ability to conduct inspections and maintain documentation
Availability to work full-time hours (35+ hours)

Job Qualifications

High school graduate or equivalent
Housekeeping experience including leader or supervisory experience preferred
Ability to utilize Property Management System (PMS)
Knowledge of safety, fire prevention, SDS, and environmental/industrial hygiene requirements
Strong leadership and team coordination skills
Ability to conduct detailed inspections and maintain accurate documentation
Excellent communication and problem-solving skills

Job Duties

Supervises housekeeping personnel performing such functions as cleaning guest rooms and public spaces, outdoor space, and general cleaning of the property
Assures the most efficient and economical methods of cleaning and maintaining guest rooms are implemented
Ensures required cleaning materials and linen are available
Utilizes the Property Management System (PMS) for the preparation of the daily housekeeping report and to schedule housekeepers to ensure all program commitments are met
Coordinates with front desk and maintenance personnel to ensure rooms are clean and ready for occupancy
Conducts daily inspections of rooms, housekeeping carts, common areas, laundry facilities, and maintains written documentation of these inspections
Conducts training on proper work methods and safety procedures
Fully implements all safety, fire prevention, SDS, and environmental/industrial hygiene requirements
Responsible for the security of all items in the storeroom and/or assigned storage areas
Determines and places orders for cleaning supplies, in-room amenities, and other materials or equipment needed by the housekeeping staff
Ensures equipment is properly maintained, stored, and accounted for
Issues amenities, supplies, and linen to the housekeepers and performs a monthly quarterly inventory as required
Inspects rooms daily to ensure NHG standards are met and preventive maintenance repairs are completed
Originates work orders for needed repairs to guest rooms or public areas
Evaluates performance, recommends awards and/or corrective disciplinary actions
Ensures all leave requests are in writing and approves/disapproves in a timely manner
Interviews and recommends applicants for selection or promotion
Handles guest and/or staff suggestions and complaints, resolves problems in a tactful and diplomatic manner
Performs duties of housekeeping attendants, laundry attendants, and/or their respective leaders on an as needed basis to cover for staff shortages or other unanticipated occurrences
Performs other related duties as assigned

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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