Housekeeping Supervisor (Part Time)

Glendale, CA, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Type:

Hourly

Rate:

Range $21.00 - $24.00

Benefits

flexible scheduling

competitive hourly wage

Opportunity for skill development and training

supportive work environment

Employee Discounts

Paid training sessions

Potential for advancement

Job Description

Glenmark Hotel, located in Glendale, CA, is a distinguished hospitality establishment committed to providing exceptional guest experiences through quality service and meticulous attention to detail. As a vibrant part of the hospitality industry, Glenmark Hotel prides itself on creating a welcoming, clean, and comfortable environment for all visitors. Offering a professional and supportive work culture, Glenmark Hotel values dedication and excellence among its employees, aiming to maintain their reputation as one of the premier lodging destinations in the region. The hotel operates with a rich blend of tradition and modern customer service standards, ensuring that each guest's stay is memorable... Show More

Job Requirements

High school or equivalent education required
One to two years of experience in a related position
Experience in the hospitality industry preferred
Must be able to speak, read, write, and understand the primary language used in the workplace
Ability to lift up to 45 lbs
Ability to push and pull carts and equipment weighing up to 250 lbs
Must be able to stand and move around for up to four hours
Must possess basic computer and communication skills
Must maintain a neat, clean, and well-groomed appearance consistent with hotel standards
Regular attendance is mandatory and reliable
Must adhere to all safety and security policies
Ability to work varying schedules depending on business needs

Job Qualifications

High school diploma or equivalent
One to two years of experience in a related housekeeping or hospitality position
Experience in the hospitality industry preferred
Good communication skills verbal, written and electronic
Excellent leadership ability and customer relations skills
Detail oriented with outstanding organizational skills
Basic computer skills including Windows OS and MS Office
Knowledge of property management systems PMS, PBX, Key system, and POS
Strong analytical skills with attention to detail
Ability to work independently and self-driven
Ability to resolve issues tactfully and with patience

Job Duties

Supervise all laundry and housekeeping staff members, holding them accountable and responsible for their work performance
Supervise and inspect the daily cleaning of guest rooms, public areas and back of the house
Perform daily room inspections to ensure rooms are clean and maintained following hotel brand standards
Maintain key control system and collect all keys and assignment sheets daily at the end of each shift
Log Lost and Found items and answer inquiries to maintain controls and ensure guest satisfaction
Respond to guest requests, concerns, and problems to ensure guest satisfaction
Provide training, coaching, and counseling to housekeeping staff and provide performance feedback to ensure maximum efficiency
Ensure health and sanitation standards are being met to achieve a high level of cleanliness and guest satisfaction
Work with Room Attendants to ensure daily calendar tasks are completed
Communicate with Room Attendants if rooms do not meet quality standards and ensure issues are corrected timely
Ensure guest requests are completed in a timely manner
Inspect Room Attendant carts and closets to ensure they are properly stocked, clean and organized
Ensure VIP and loyalty member rooms are ready and inspected by check-in time
Ensure Daily show rooms are ready and inspected
Work with Housemen and Public Area Attendants to maintain cleanliness of glass doors and windows through the assigned building
Use proper two-way radio and phone etiquette when communicating with co-workers
Ensure cleanliness of all trash chute rooms by delegating assigned work to House Attendant
Maintain cleanliness of hallways and stairwells (vacuum/carpet extraction)
Maintain cleanliness of all hallway lamps including sconces and ceiling lamps
Maintain cleanliness of elevators
Maintain cleanliness of hallway telephones and furnish with supplies
Support Room Attendant by cleaning and stripping guest rooms as needed
Report maintenance issues and ensure unacceptable rooms are not released back to inventory until addressed
Ensure work area is clean when finished
Be knowledgeable about hotel groups and events and modify room amenities/supplies as necessary
Perform all other duties assigned by manager or supervisor

Job Location

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