Housekeeping Supervisor | Tierra Verde Residence Inn

Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our extensive portfolio consists of over 65 properties ranging from full-service, select-service, extended-stay, to resort hotels. These properties collectively offer more than 7,500 rooms across 14 states and four countries. Our company prides itself on partnering with top hospitality brands as well as managing independent locations, ensuring guests receive exceptional service and memorable experiences. Beyond property management, Shaner Hotels provides a wide range of services for investors, hotel owners, and brands. These services include hotel development, design and construction, e-commerce strategies, and revenue management, all of which contribute to the success and growth of the hospitality businesses we work with. To learn more about Shaner Hotels and our expansive capabilities, visit www.shanercorp.com.

We currently have an exciting career opportunity at our Tierra Verde Residence Inn, located in the beautiful St. Petersburg area. This 90-room hotel is known for its upscale accommodations and exceptional amenities, including over 875 square feet of versatile event space perfect for corporate gatherings and social functions. Guests visiting Tierra Verde Residence Inn can also enjoy Vista at the Top, our signature rooftop bar and restaurant that boasts incredible panoramic waterfront views, making it a favorite spot for both guests and locals.

The role we are looking to fill is a Housekeeping Supervisor position, which offers a chance to join a dynamic team within this vibrant hotel. This role is integral in ensuring the highest standards of cleanliness, service, and guest satisfaction are consistently met throughout the property. The Housekeeping Supervisor will oversee daily operations within the housekeeping department, making sure all procedures align with Shaner Hotels and franchise standards. A key focus of the position is managing and motivating the housekeeping team, ensuring training is completed and standards are upheld. The supervisor will be responsible for handling guest complaints with professionalism, ensuring guests’ needs are promptly addressed to maintain an exceptional level of satisfaction.

This position requires flexibility to work varied shifts, including weekends and holidays, to effectively lead the team during all operating hours. The supervisor will be expected to anticipate business needs, plan ahead to manage high occupancy or critical situations efficiently, and assist staff with their duties as needed. Additionally, this person will monitor and maintain cleanliness, sanitation, and organization in assigned areas, sometimes stepping in to perform housekeeping, laundry, or houseperson duties during busy periods.

The ideal candidate will have prior experience in housekeeping within the hospitality industry, with supervisory experience considered a distinct advantage. Strong communication skills are necessary to effectively liaise with guests, management, and co-workers. A knowledge of proper cleaning techniques, chemical handling, and equipment use is essential to maintain safety and quality standards. Bilingual abilities in English and Spanish are beneficial but not required. This position offers an excellent opportunity for an individual looking to advance their career in hotel management with a leading company dedicated to excellence and growth in the hospitality sector.