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Job Overview
Compensation
Hourly
Range $16.00 - $22.75
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Job Description
Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our extensive portfolio consists of over 65 properties ranging from full-service, select-service, extended-stay, to resort hotels. These properties collectively offer more than 7,500 rooms across 14 states and four countries. Our company prides itself on partnering with top hospitality brands as well as managing independent locations, ensuring guests receive exceptional service and memorable experiences. Beyond property management, Shaner Hotels provides a wide range of services for investors, hotel owners, and brands. These services include hotel development, design and construction, e-commerce strategies, and revenue... Show More
Job Requirements
- Be available to work a flexible schedule including weekends holidays and varied shifts
- Prior housekeeping experience in the hospitality industry
- Ability to read and interpret documents such as safety rules operating and maintenance instructions and procedure manuals
- Ability to satisfactorily communicate with guests management and coworkers to their understanding
- High school graduate or equivalent some college preferred
- Knowledge of proper cleaning techniques chemical handling requirements and use of equipment
Job Qualifications
- Prior housekeeping experience in the hospitality industry
- Supervisory experience a plus
- Ability to read and interpret documents such as safety rules operating and maintenance instructions and procedure manuals
- Ability to satisfactorily communicate with guests management and coworkers to their understanding
- High school graduate or equivalent some college preferred
- Bilingual EnglishSpanish a plus
- Knowledge of proper cleaning techniques chemical handling requirements and use of equipment
Job Duties
- Be available to work a flexible schedule including weekends holidays and varied shifts
- Ensure compliance with and completion of all daily operational procedures by the Housekeeping Department
- Maintain complete knowledge of and comply with all Shaner Hotels franchise and hoteldepartmental policies and procedures ensuring that housekeeping team is informed as well
- Handle guest complaints ensuring guest satisfaction
- Train and develop team members and ensure all required training is complete according to standards
- Review the daily business levels anticipate critical situations and plan effective solutions to best expedite these situations
- Assist staff with their job functions to ensure optimum service to guests
- Monitor and maintain cleanliness sanitation and organization of assigned areas
- Perform housekeeping laundry and houseperson functions whenever necessary
- Other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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