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Housekeeping Supervisor - Hotel Bilingual (Spanish) Perfered
Job Overview
Employment Type
Full-time
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
Uniform allowance
Job Description
Our hiring establishment is a distinguished hotel renowned for delivering superior hospitality services and maintaining impeccable cleanliness standards for all our guests. As a respected player within the hospitality industry, the hotel prides itself on exceptional service quality and creating a welcoming environment for all visitors. By embracing hospitality excellence, we continuously strive to uphold and exceed the standards set by our renowned brand, ensuring a memorable and comfortable stay for every guest. We are committed to sustaining the highest levels of cleanliness throughout the property, including guest rooms and public spaces, which is critical for guest satisfaction and the... Show More
Job Requirements
- High school diploma or equivalent
- Minimum two years of housekeeping experience in a hotel or similar supervisory role
- Ability to lead and supervise housekeeping staff
- Strong organizational and multitasking skills
- Good communication skills in English
- Ability to work varied shifts including weekdays, evenings, weekends, and holidays
- Commitment to safety regulations and procedures
- Ability to use computer systems and basic software
- Physical capability to perform housekeeping duties
- Ability to maintain confidentiality and professionalism
- Regular attendance and punctuality
Job Qualifications
- High school diploma or equivalent
- Two years of housekeeping experience in a hotel or similar environment
- Supervisory experience
- Strong attention to detail
- Excellent organizational skills
- Ability to prioritize and manage multiple projects
- Effective communication skills in English
- Ability to establish and maintain working relationships with associates and guests
- Knowledge of hotel property, amenities, area attractions, and transportation
- Proficient in basic computer functions
- Ability to work in a fast-paced and demanding environment
- Ability to use chemical cleaners and disinfectants safely
- Ability to communicate via radio and phone
Job Duties
- Complete beginning and ending shift procedures including proper opening and closing of the house utilizing computer systems
- Assign daily work tasks to room attendants
- Ensure guest room attendants have appropriate supplies and linens
- Inspect guest rooms to ensure cleanliness standards and proper amenity and literature placement
- Provide a clean, safe, and well-maintained guest room environment
- Maintain a 100 percent positive inspection rate on guestrooms and floors
- Follow daily sign-in and sign-out key control
- Follow up on daily assignments of subordinates
- Update room statuses in the computer system
- Assist in cleaning guest rooms when necessary
- Interact with other hotel departments to achieve guest satisfaction
- Report needed repairs or discrepancies in guest rooms
- Prioritize checkout and vacated rooms
- Ensure the hotel, guests, and associates are maintained in a safe and secure environment
- Inspect cleanliness levels in guest rooms, storage, laundry, restrooms, public, and office areas
- Report and track lost and found items
- Communicate maintenance requests to the Engineering Department
- Follow hotel safety policies and procedures and use safety equipment
- Provide a safe work environment by following all safety and security procedures
- Perform other duties as assigned
- Work side-by-side with and give regular updates to the Housekeeping Manager
- Lead by example to set a good example for staff
- Conduct pre-shift meetings
- Maintain strong attention to detail and organizational skills
- Prioritize multiple projects
- Work in a fast-paced, high-energy, demanding work environment
- Establish and maintain effective working relationships with associates and guests
- Understand and follow all safety related procedures
- Communicate via radio and phone
- Maintain confidentiality of proprietary information
- Perform basic computer functions
- Comply with attendance rules and availability for varied shifts
- Maintain high standards of personal appearance and grooming including proper uniform and nametag
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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