Housekeeping Supervisor- Home2 Suites Tyler

Tyler, TX, USA|Onsite

Job Overview

Compensation

Hourly

Range $15.75 - $22.50

Work Schedule

Weekend Shifts

Night Shifts

Benefits

Health Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Professional development opportunities

Flexible work schedules

Job Description

The hiring company is a well-established hotel known for its commitment to providing excellent guest experiences. This hospitality-focused organization prides itself on maintaining high standards across all areas, ensuring guest satisfaction and operational efficiency. The hotel is dedicated to creating a clean, welcoming environment for all guests, which is pivotal to its reputation and success in the competitive hospitality industry. With a friendly yet professional atmosphere, the hotel fosters a culture of teamwork, respect, and continuous improvement among its staff members. The employment type for this position involves a flexible schedule, which may include nights, weekends, and holidays to accommodate the dynamic needs of the hospitality sector.

This position is aimed at overseeing housekeeping operations to ensure that all guest rooms and public areas meet the highest levels of cleanliness and maintenance standards. The role encompasses preparing staff schedules, distributing work assignments, inspecting rooms and public spaces, and supervising housekeeping staff. The successful candidate will play a crucial role in training new employees and providing ongoing support to current team members, promoting a consistent quality of service. Attention to detail is essential, as the role involves checking for special guest requests, VIP arrangements, and early make-ups to enhance the overall guest experience. Additionally, the role requires managing loss and found records accurately and coordinating with maintenance for timely repairs to uphold safety and security standards. Ultimately, this position is vital in supporting the hotel's goal of delivering outstanding guest service and fostering a positive and efficient work environment.

Job Requirements

Ability to work in a standard office environment
Prolonged periods of sitting at a desk and working on a computer (6-8 hours a day)
Occasional standing and walking throughout the workday
Frequent fine motor skills, use of hands and fingers for keyboarding/typing, utilizing a mouse or trackpad, writing, and operating office equipment
Ability to communicate effectively verbally and in writing
Occasionally required to stand, walk, bend, reach, or carry items
Ability to lift and/or move 10-25 pounds as needed (e.g., files, office supplies)
Visual ability to read from a computer screen and printed materials including close visual focus for extended periods and color differentiation (for certain roles)
Ability to hear and participate in conversations and meetings, use phone and/or headset
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role

Job Qualifications

High work ethic and self-initiative
Strong communication skills, both verbal and written
Ability to work effectively as part of a team
Experience in hospitality or housekeeping preferred
Ability to manage and motivate staff
Attention to detail
Flexibility to work varying schedules including nights, weekends and holidays

Job Duties

Prepare schedules for the staff and complete the work distribution report, ensuring all sections are covered
Thoroughly inspect guest rooms and public areas daily to ensure they are cleaned according to company standards
Train and supervise all new associates and provide on-going training for current staff
Check for early make-ups, special requests and VIPs
Maintain proper written records for lost and found
Run a departure report and recheck all rooms showing up in your assigned section
Write up work orders for all repairs and immediately report any broken door locks or safety hazards to management for immediate attention