Housekeeping Supervisor

Four Seasons Hotels and Resorts is a globally recognized leader in luxury hospitality, renowned for its exceptional service and dedication to creating memorable experiences for guests. Established with a commitment to excellence, Four Seasons has grown into a prestigious collection of hotels and resorts in key cities and resort destinations across the world. The company is powered by its passionate people who strive to push boundaries, grow professionally, and treat each other and guests with genuine respect and care. Four Seasons stands out for its dedication to fostering a world-class employee experience and company culture, which in turn enables its teams to deliver exceptional guest experiences that define luxury with a heartfelt touch. With a reputation for impeccable service, outstanding amenities, and exquisite accommodations, Four Seasons continues to set the standard in the hospitality industry, combining timeless elegance with modern sophistication.

Located in the vibrant city of Atlanta, Four Seasons offers a unique blend of Southern charm and cosmopolitan energy. The Atlanta property places guests within easy reach of renowned cultural attractions such as the High Museum of Art, Peachtree Street's eclectic offerings, and the green expanses of Piedmont Park. Guests and team members alike enjoy an environment where French-inspired luxury meets modern elegance, evident in dining venues like Brasserie Margot and the tranquil Spa. This location embodies the spirit of Atlanta—inviting guests to experience its dynamic culture, celebrated cuisine, and a warm sense of Southern hospitality.

The role of the Housekeeping Supervisor at Four Seasons in Atlanta is a pivotal position within the housekeeping department. This supervisory role involves directing a dedicated section of the housekeeping staff to ensure that all guest rooms and public areas meet the brand's exacting cleanliness and maintenance standards. The Housekeeping Supervisor plays a crucial part in maintaining the overall guest experience by leading and mentoring teams of Room Attendants and House Attendants, overseeing daily cleaning schedules, inspecting completed work for quality assurance, and ensuring all areas of the hotel are kept in pristine condition. This position demands excellent organizational and leadership skills, the ability to communicate effectively with the team, and the capability to uphold the Four Seasons’ work rules and standards. The role also includes executing inventories of linens and housekeeping supplies while fostering a positive, professional work environment that aligns with the company’s culture.

This full-time position requires flexibility to work various shifts, including mornings, evenings, weekends, and holidays. Physical endurance is essential, as the role involves standing for extended periods and handling loads up to 50 pounds. The Housekeeping Supervisor is expected to have a minimum of six to twelve months of related experience, a working knowledge of housekeeping operations, familiarity with computer and reservation systems, and a commitment to detail and quality customer service. Four Seasons supports its employees with competitive wages, comprehensive benefits, training opportunities, and a supportive team atmosphere where every member is valued. The company’s commitment to diversity and inclusion further enriches the workplace, inviting people from various backgrounds to apply and contribute to the team’s success.