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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Weekend Shifts
Benefits
Competitive wages
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401k Company Match
Life insurance
Travel Discounts
Commuter Transit Benefits
Commuter parking benefits
Employee assistance program
Wellness Program
Educational development
Professional Development
Referral Bonus Program
Job Description
HHM Hotels is a distinguished hospitality company known for delivering exceptional guest experiences and maintaining high standards of service and sustainability across its properties. With a strong commitment to excellence, this company operates in the hotel sector, focusing on providing comfortable, clean, and welcoming environments for its guests. HHM Hotels embraces a culture that prioritizes employee growth, environmental responsibility, and guest satisfaction, making it a premier destination for professionals in the lodging industry seeking a rewarding career. The company promotes values such as People Are Our Capability, Hearts That Serve, Only Excellence, Stay Nimble, and Own It, reflecting its dedication... Show More
Job Requirements
- High school diploma preferred
- previous housekeeping experience or equivalent training required
- previous supervisory responsibility preferred
Job Qualifications
- High school diploma preferred
- previous housekeeping experience or equivalent training required
- previous supervisory responsibility preferred
Job Duties
- Train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values
- screen job applicants, and hire new employees (in the event housekeeping associates are HHM employees)
- train staff to clean rooms in an efficient manner according to established standards or partner with external vendors to ensure staff is trained properly
- be aware of and communicate guest service scores to drive improvement and higher guest satisfaction
- issue cleaning supplies and equipment to associates
- on occasion, clean rooms or assist staff with cleaning rooms
- address associate performance and behavior concerns by either direct intervention with HHM associates or through vendors
- supervise laundry employees, if applicable
- prepare work schedules for HHM associates or provide vendors with anticipated occupancy to ensure proper staffing levels
- follow sustainability guidelines and practices related to HHM’s EarthView program
- practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards
- assist in the breakfast area as needed
- ensure overall guest satisfaction
- perform other duties as requested by management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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