Housekeeping Supervisor

White Lodging is a leading hospitality company dedicated to developing and operating a portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants in some of the most desirable cities to live in the United States. With a strong commitment to delivering exceptional guest experiences, White Lodging focuses on the human element of hospitality—how they make people feel. The company prides itself on excellence, innovation, and cultivating an inclusive workplace culture that supports diverse talents and perspectives. Their properties are known for luxurious accommodations, top-tier amenities, and exceptional service standards that create memorable stays for guests. White Lodging also invests in the professional growth and development of its employees by providing numerous opportunities for advancement within its network of hotels and restaurants.

This position is based at the JW Marriott Charlotte, a prestigious hotel property known for its sophisticated atmosphere and superior guest service. The Housekeeping Supervisor role is a critical leadership position responsible for upholding the hotel’s cleanliness and overall appearance to meet brand standards and guest expectations. This is a full-time position typically aligned with PM shift hours from 2:30 pm to 11:30 pm, providing flexibility that meets dynamic hotel operational needs. The role offers a competitive employment package and benefits starting from day one, emphasizing employee well-being and career advancement.

As a Housekeeping Supervisor at JW Marriott Charlotte under White Lodging’s portfolio, the individual will supervise and coordinate daily housekeeping operations, ensuring an immaculate environment throughout guest rooms, public areas, and back-of-house spaces. This includes managing scheduling, training, and supporting the housekeeping team, fostering teamwork, and mentoring staff to promote a positive work culture anchored in hospitality excellence. Regular inspections and adherence to safety, cleanliness, and company compliance standards are crucial duties. The supervisor also manages housekeeping inventories and responds promptly to guest inquiries or complaints, ensuring an exceptional guest experience.

White Lodging values leaders who bring proven housekeeping management experience, excellent communication skills, and a commitment to delivering consistent, high-quality results. Candidates with previous hospitality or hotel housekeeping expertise will find this an excellent opportunity to contribute meaningfully to one of the country’s top-performing hotel brands while advancing their careers. The role offers benefits including medical, dental, and vision insurance starting on the first day, paid parental leave, vacation with rollover PTO, 401(k) with company match, and other wellness and development programs. Additional perks include discounts on hotel stays, dining, and various entertainment experiences, aligning with White Lodging’s philosophy of employee satisfaction and growth.