Housekeeping Supervisor

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $18.00 - $22.00
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Benefits

accrued paid time off
Medical insurance
Dental Insurance
Vision Insurance
401(k) with employer matching
flexible spending accounts
basic life insurance
Company-paid Life Insurance
short-term disability
long-term disability
Employee assistance program
Hotel discount program

Job Description

Origin Westminster is a distinguished full-service hotel located in Westminster, Colorado, known for its commitment to delivering exceptional hospitality experiences to all its guests. The property combines contemporary comfort with attentive service, creating a welcoming environment for travelers and locals alike. At Origin Westminster, a strong emphasis is placed on cleanliness, guest satisfaction, and staff professionalism, making it an attractive workplace for individuals passionate about the hospitality industry. The hotel is part of a respected network of hotels that prioritize high-quality service, staff development, and community engagement, offering employees a stable and rewarding work environment.

This position is for a Full-Time Housekeeping Supervisor role at Origin Westminster, offering an hourly wage between $18.00 and $22.00, reflecting the candidate's experience and skills. The role primarily involves supervising, training, and inspecting the performance of the housekeeping staff to ensure that all cleaning procedures are done according to the hotel's high standards. The Housekeeping Supervisor plays a crucial role in maintaining the cleanliness and overall appearance of guest rooms, corridors, public bathrooms, dining areas, and all service and storage spaces within the hotel.

This supervisory position requires someone with excellent leadership skills who can motivate and guide the team to deliver outstanding service. The supervisor is responsible for preparing and distributing assignment sheets, reviewing priorities with staff, and maintaining knowledge of all departmental policies, service procedures, and standards. Attention to detail, accuracy, and speed in performing and inspecting cleaning tasks are essential for success in this position.

Additionally, the Housekeeping Supervisor must be knowledgeable in proper cleaning techniques, chemical handling, and the use of cleaning equipment and tools. Proficiency in basic computer skills, including using a property management system for inputting and accessing information, is necessary. The ability to maintain the confidentiality of guest information and sensitive hotel data is also required. This role involves physical work, including lifting, bending, and standing, making physical stamina and fitness important.

The position also offers several benefits to its employees, including accrued paid time off, medical, dental, and vision insurance for eligible staff, and participation in the company's 401(k) program with employer matching after 90 days. Additional benefits include flexible spending accounts, life insurance coverage, disability insurance, an employee assistance program, and access to a hotel discount program. Origin Westminster encourages those interested to apply promptly as the application period lasts between 7 to 30 days or until the position is filled.

This job is ideal for individuals with prior housekeeping experience who are passionate about maintaining cleanliness and excellent guest service, and for those who enjoy supervising and training others in a dynamic hotel environment. Working at Origin Westminster offers the opportunity to grow professionally in a respected hospitality setting while contributing to a positive guest experience.

Job Requirements

  • Prior housekeeping experience
  • Excellent customer service skills
  • Ability to move, bend, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance
  • Ability to stand or walk for an extended period or for an entire work shift
  • Experience with repetitive motion tasks
  • High school diploma or equivalent preferred

Job Qualifications

  • Prior housekeeping experience
  • Excellent customer service skills
  • Knowledge of proper cleaning techniques and chemical handling
  • Ability to use cleaning equipment
  • Basic computer skills including property management system experience
  • Strong attention to detail
  • Ability to train and supervise staff
  • Good communication skills
  • Ability to maintain confidentiality

Job Duties

  • Supervise staff in the performance of all daily procedures to ensure they are completed to standard
  • Maintain complete knowledge of and comply with all departmental policies/service procedures/standards
  • Prepare and distribute assignment sheets to assigned staff and review priorities
  • Inspect guest rooms, guest corridors, elevator foyer area, vending area, service area including linen closet, staff restroom and storage area
  • Inspect public areas/bathrooms, restaurants, offices and service areas after being cleaned by respective personnel, using designated checklists
  • Assist staff with their job functions where needed to ensure optimum cleanliness and service standards for guests
  • Knowledge of proper cleaning techniques and chemical handling, and use of equipment
  • Computer mathematical calculations
  • Ability to perform job functions with attention to detail, speed and accuracy
  • Ability to maintain confidentiality of guest information and pertinent hotel data
  • Ability to ascertain departmental training needs and provide such training
  • Ability to direct performance of staff and follow up with corrections when needed
  • Ability to input and access information in the property management system/computers

Job Criteria

Experience

Mid Level (3-7 years)


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