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Housekeeping Supervisor

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $17.50
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
401k
Tuition Assistance
discounted room rates
Training and development opportunities
Career advancement opportunities

Job Description

Concord is a respected hospitality company known for managing a portfolio of hotels that emphasize exceptional service, a warm work environment, and opportunities for career growth. With a strong commitment to quality, integrity, community, profitability, and fun, Concord has established a culture built on these five Cornerstones, which serve as the foundation for its employee engagement and customer satisfaction strategies. The company invests in its workforce by providing comprehensive training programs, competitive wages, and a supportive atmosphere that prioritizes the development and well-being of its associates.

We are currently seeking a qualified and motivated Room Inspector / Housekeeping Supervisor to join our team. This pivotal role requires overseeing the housekeeping, laundry, and houseperson teams to maintain the highest cleanliness and service standards in our hotels. The successful candidate will bring leadership experience from hospitality or similar environments such as hospitals or multi-unit housing, demonstrating outstanding attention to detail and a passion for operational excellence.

The Housekeeping Supervisor functions as an essential link between management, team members, and guests, ensuring that service delivery surpasses expectations. This role demands excellent communication skills, professionalism, and the ability to lead a diverse team effectively. The supervisor must foster a productive and positive working environment while actively engaging with staff to encourage motivation, accountability, and pride in their work.

Ideal candidates will possess experience in a supervisory capacity within hotel housekeeping or related settings. They should be outgoing, friendly, and able to communicate professionally with guests, managers, and colleagues alike. This position encourages individuals who have a proactive approach, strong leadership qualities, and an intrinsic desire to drive their team toward success. The role is full-time and comes with competitive wages alongside a comprehensive benefits package designed for full-time associates.

At Concord, associates enjoy numerous benefits including medical, dental, and vision insurance, life insurance, short-term and long-term disability coverage, a 401K retirement plan, tuition assistance programs, discounted room rates at Concord-managed properties, as well as access to training and career advancement opportunities. Our culture emphasizes a supportive work environment where associates feel valued through our Associate First policy and fun, engaging activities on property that promote team interaction and well-being.

Joining Concord means becoming part of a company that cares deeply about your professional growth and personal satisfaction. If you are looking for a role in which you can grow your leadership skills, be part of a team-oriented culture, and contribute to a thriving hospitality business, then this position could be your ideal career move. We are proud to be an equal opportunity employer committed to diversity and inclusion and maintain a drug-free workplace. We invite applicants who are ready to bring their professionalism, integrity, and enthusiasm to apply and make a meaningful impact with Concord.

Job Requirements

  • experience in a leadership role in hotels, hospitals, or multi-unit housing as a housekeeping or cleaning supervisor
  • excellent communication skills
  • outgoing and friendly personality
  • attention to detail
  • strong leadership abilities
  • proactive and engaged work attitude
  • professionalism and integrity
  • ability to work full time

Job Qualifications

  • experience as a housekeeping or cleaning supervisor in hotels, hospitals, or multi-unit housing
  • strong leadership and team management skills
  • excellent communication skills
  • attention to detail and commitment to quality
  • ability to engage and motivate staff
  • professionalism and integrity in work conduct

Job Duties

  • oversee housekeeping, laundry and houseperson team members
  • ensure high standards of cleanliness and guest satisfaction
  • communicate professionally with guests, management and colleagues
  • lead and motivate the housekeeping team to achieve operational goals
  • inspect rooms and public areas for quality control
  • manage scheduling and workflow of team members
  • maintain compliance with safety and sanitation policies

Job Criteria

Experience

Mid Level (3-7 years)


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