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Hamilton Hotel logo

Housekeeping Supervisor

Job Overview

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Employment Type

Full-time
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Paid parental leave
Health Insurance
Dental Insurance
Vision Insurance
Vacation pay
sick pay
Holiday pay
Company Basic Life Insurance
Company paid accidental death and dismemberment
Company paid Short Term Disability
Company paid Long Term Disability
401k Retirement Plan

Job Description

The hiring establishment is a reputable hotel that prides itself on providing exceptional guest experiences through impeccable cleanliness and well-maintained facilities. Recognized for its commitment to excellence in hospitality, the hotel offers a welcoming environment dedicated to ensuring that every guest's stay is comfortable and memorable. As a prominent player in the hospitality industry, the hotel emphasizes not only guest satisfaction but also the professional growth and well-being of its team members. The company is committed to fostering an inclusive and respectful workplace, encouraging diversity and equality across all levels of employment. This supportive atmosphere helps attract and retain talented... Show More

Job Requirements

  • High school diploma or equivalent
  • Two years housekeeping experience including some supervisory training/experience
  • Previous background from the hospitality industry preferred
  • Ability to speak, read, and write fluent English
  • Ability to use reading and writing skills to document tasks, order supplies, receive instructions, and read equipment manuals
  • Mathematical skills including basic math, budgeting, profit/loss concepts, percentages, and variances
  • Strong problem solving, reasoning, motivating, organizational and training abilities
  • Experience with Microsoft Office preferred
  • Frequently standing up, bending, climbing, kneeling, and moving about the facility
  • Regular use of commercial cleaning chemicals
  • Ability to carry, lift or pull items weighing up to 50 pounds
  • Willingness to work mornings, evenings, weekends, and holidays

Job Qualifications

  • High school diploma or equivalent plus two years housekeeping experience including some supervisory training/experience
  • Previous background from the hospitality industry preferred
  • Ability to speak, read, and write fluent English
  • Other languages beneficial
  • Reading and writing abilities are required in order to document tasks completed, to order supplies, to receive instructions for the day and/or to read equipment manuals including safety information
  • Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances
  • Problem solving, reasoning, motivating, organizational and training abilities
  • Experience with Microsoft Office preferred

Job Duties

  • Partner with the Housekeeping Manager to recruit, develop, manage and monitor performance while making any recommendations for disciplinary and other human resources-related actions
  • Inspect all assigned suites and public areas to ensure furnishings, guest suites, equipment, linens, and public areas are clean and in good repair to meet guest expectations
  • Advise employees of deficiencies and instruct on corrective action
  • Provide retraining as needed
  • Assist with training of employees and ensuring that they have the tools and equipment needed to effectively carry out their respective job duties
  • Assist with scheduling and room cleaning assignments to ensure proper coverage
  • May perform all housekeeping duties necessary including cleaning guest suites and hotel public space to ensure guest satisfaction and owner expectations
  • Partner with the Housekeeping Manager to inventory and maintain par levels for linen and room supplies
  • Monitor commercial laundry supplies and equipment to ensure they are sufficient and in working order
  • Manage procedures of lost and found items
  • Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management
  • Ensure compliance with federal, state and local laws regarding health and safety services
  • Perform other duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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