Housekeeping Supervisor

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $14.50 - $20.50
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Work Schedule

Rotating Shifts
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Benefits

401(k)
Disability insurance
Employee assistance program
Health Insurance
Life insurance
Paid Time Off
room discounts
Employee Food and Beverage Discounts

Job Description

Driftwood Hospitality Management is a leading hospitality company specializing in the management of hotels and resorts with a strong commitment to delivering exceptional client service. Known for its fully integrated approach to hospitality services, Driftwood Hospitality Management emphasizes a workplace culture that empowers its associates to take initiative, be proactive, and contribute meaningfully to the success of their properties. The company prides itself on assembling the best talent in the hospitality industry, from every employee position to every hotel under its management. This meticulous attention to talent and operational excellence facilitates a superior guest experience and creates a supportive and dynamic work environment for all employees.

As a Housekeeper at Driftwood Hospitality Management, you will play an essential role in maintaining the cleanliness and overall appearance of guest rooms according to company standards. Your responsibilities will directly impact guest satisfaction by ensuring that rooms are spotless, well-stocked, and welcoming. The position requires strong attention to detail, reliability, and the ability to work efficiently while following strict safety and security protocols. This is a hands-on role that fits well with individuals who are motivated, take pride in their work, and thrive in a fast-paced environment.

The hotel operates 24/7, necessitating flexibility in work shifts and hours. Housekeepers are expected to be proactive in reporting any maintenance issues or safety hazards, maintaining cleanliness not only in rooms but also in corridors and service areas, and following company procedures thoroughly. Driftwood Hospitality Management values the contributions of its housekeeping staff in creating a memorable and positive guest experience through upholding the highest standards of cleanliness, safety, and customer service. The company fosters an inclusive and diverse workplace, recognizing that a respectful and collaborative environment is fundamental to superior service delivery and employee satisfaction. This role offers competitive benefits including health insurance, paid time off, room discounts, and more, making it a rewarding career opportunity for those passionate about hospitality.

Job Requirements

  • Ability to lift up to 50 pounds
  • Capability to bend, reach, stand, walk, and perform manual tasks for extended periods
  • Good communication skills to interact with guests and team members
  • Ability to visually inspect rooms and identify lost items
  • Must follow company safety policies and procedures
  • Must maintain a neat and clean appearance according to company standards
  • Willingness to work flexible shifts including weekends and holidays
  • Dependable and punctual with strong work ethic

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous housekeeping experience is an asset
  • Ability to follow safety and security procedures
  • Good communication skills
  • Ability to work independently and as part of a team
  • Attention to detail and reliability
  • Capability to handle physical demands of the job
  • Knowledge of cleaning chemicals and supplies
  • Basic problem-solving skills

Job Duties

  • Stock housekeeping bag to ensure enough cleaning supplies and amenities are available
  • Observe knocking procedures before entering guest rooms
  • Clean assigned guest rooms thoroughly and restock amenities
  • Complete housekeeping checklists for each room
  • Accurately report clean rooms to supervisor for inspection
  • Report damages or hazards in guest rooms to management
  • Secure guest room doors upon exiting
  • Maintain neat corridors and service areas
  • Turn in lost and found items and guest room keys
  • Adhere to all company policies and procedures
  • Follow safety and security rules
  • Utilize protective equipment
  • Report unsafe conditions to management
  • Report accidents, injuries, or property loss to management
  • Provide a safe work environment
  • Maintain a neat, clean, and well-groomed appearance
  • Assist other housekeeping personnel as needed
  • Perform other duties as requested by management

Job Criteria

Experience

Entry Level (1-2 years)


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