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Job Overview
Employment Type
Hourly
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) Plan
Employee Discounts
Training and development opportunities
flexible scheduling
Job Description
Kessler Hospitality is a distinguished portfolio of artistically inspired boutique hotels featuring unique design, luxurious accommodations, enriching ambiance, and intuitive service. The company prides itself on offering properties located across Alabama, Colorado, Georgia, Florida, North Carolina, and South Carolina. Each hotel under the Kessler Hospitality umbrella is known for showcasing exquisite art, music, and cultural influences that create approachable and memorable experiences for guests. Originating as the founding member of the Marriott Autograph Collection with seven branded hotels, Kessler Hospitality provides travelers with distinctive boutique stays that emphasize bold design, individuality, and refined Bohemian luxury.
The Grand Bohemian Charlotte, Autograp... Show More
The Grand Bohemian Charlotte, Autograp... Show More
Job Requirements
- High school diploma or equivalent
- Two to three years of progressive experience in hotel or related field preferred
- Previous supervisory responsibility preferred
- Ability to stand during entire shift
- Must effectively communicate verbally and written with employees and guests
- Friendly, courteous, and service oriented attitude
Job Qualifications
- High School diploma or equivalent
- College coursework in related field helpful
- Two to three years progressive experience in hotel or related field preferred
- Previous supervisory responsibility preferred
- Ability to stand for entire shift
- Effective verbal and written communication skills
- Friendly, courteous, and service oriented manner
Job Duties
- Inspect Room Attendants work performance daily to ensure standards and productivity
- Inspect VIP rooms and report availability to Front Office in absence of management
- Oversee closing of floors ensuring carts are clean and restocked
- Ensure daily assignment records are completed and submitted on time
- Maintain key control and handle Lost and Found items according to standards
- Monitor cleanliness and orderliness of carts, linen closets, control closets, stairways, and landings
- Assign duties daily ensuring Room Attendants and House Attendants have work assignments
- Maintain contact with Front Office and Engineering via pager or radio
- Report progress of out-of-order rooms to Guest Services Manager
- Initiate and follow up on work orders for repairs and maintenance
- Assist with training of housekeeping staff
- Perform room cleaning duties when needed
- Complete biannual cleaning projects
- Ensure overall guest satisfaction
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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