Housekeeping Supervisor

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $19.00 - $22.00
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Work Schedule

Standard Hours
Weekend Shifts
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Benefits

Competitive wages
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
401(k) program with company match
Tuition Assistance
discounted room rates
Training and development opportunities
Career advancement opportunities

Job Description

Concord Hospitality is a renowned hospitality company recognized for its commitment to excellence in hotel management and guest services. With a diverse portfolio of full-service hotels, Concord Hospitality is dedicated to providing exceptional experiences for guests and a positive, enriching work environment for its associates. The company emphasizes a culture of integrity, community, quality, profitability, and fun, fostering growth and development opportunities for its employees.

As a Housekeeping Supervisor at Concord Hospitality, you will play a pivotal role in maintaining the cleanliness, safety, and welcoming atmosphere of our properties. This leadership position involves directly overseeing housekeeping, lobby, and houseperson teams to ensure the highest standards of cleanliness and service are consistently met throughout the hotel. The role demands exceptional attention to detail, strong leadership capabilities, and a deep commitment to quality and guest satisfaction. You will be responsible for conducting inspections of guest rooms and public areas, providing training and guidance to your team, and ensuring compliance with all safety and sanitation protocols. Communication skills are critical as you will interact professionally with guests, managers, and fellow team members, responding promptly to guest requests and resolving any issues effectively and courteously.

Ideal candidates will bring a solid background in supervisory roles within full-service hotels, with a minimum of one year of leadership experience in housekeeping. This role requires open availability to work both weekday and weekend shifts to meet the dynamic needs of the hospitality environment. Concord Hospitality values associates who are passionate about their work, demonstrate professionalism and integrity, and are dedicated to fostering a supportive and productive team environment.

The position offers competitive wages between $19 and $22 per hour and includes a comprehensive benefits package for full-time associates. Benefits include medical, dental, and vision insurance, life insurance, short and long-term disability options, a 401(k) savings plan with company matching, tuition assistance, discounted room rates at Concord-managed hotels, and abundant training and advancement opportunities. Concord Hospitality’s Associate First culture emphasizes balance, diversity, and continued development, aiming to be a great place to work for all.

Overall, the Housekeeping Supervisor position at Concord Hospitality is an excellent opportunity for experienced hospitality professionals who are motivated to lead, coach, and deliver exceptional guest experiences in a supportive and vibrant workplace environment.

Job Requirements

  • Minimum of 1 year experience in a leadership/supervisor role in full-service hotels for housekeeping
  • must have open availability to work both weekday and weekend shifts
  • applications submitted without a resume will not move forward

Job Qualifications

  • Experience in a leadership role in hotels, hospitals, or multi-unit housing as a housekeeping or cleaning supervisor
  • strong attention to detail and commitment to quality standards
  • excellent communication skills
  • outgoing, friendly, and professional with guests and colleagues
  • ability to motivate and lead a team to achieve success
  • actively engaged and passionate about your work
  • demonstrated professionalism and integrity in all responsibilities

Job Duties

  • Supervise housekeeping, laundry, and houseperson staff to ensure high standards of cleanliness and service
  • inspect guest rooms and public areas to verify quality and adherence to hotel standards
  • provide training, guidance, and support to team members to foster success and professional growth
  • communicate effectively with guests, managers, and colleagues in a professional and friendly manner
  • respond promptly to guest requests and resolve issues with courtesy and efficiency
  • maintain accurate records and ensure compliance with safety and sanitation procedures
  • lead by example with professionalism, integrity, and a passion for hospitality

Job Criteria

Experience

Mid Level (3-7 years)


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