Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $23.00 - $25.00
Work Schedule
Flexible
Weekend Shifts
Benefits
401(k) with employer match
Health Insurance
Paid Time Off
Employer-paid life insurance
voluntary life insurance
voluntary short term disability
Voluntary long term disability
Job Description
Our resort is a vibrant and fast-paced hospitality establishment focused on delivering exceptional guest experiences throughout the year. Located in a lively setting, this resort boasts multiple properties that cater to visitors seeking comfort, luxury, and comprehensive services. Our commitment to excellence is demonstrated through our dedicated team who work diligently across departments to maintain high standards, providing guests with memorable stays and exceptional service. The resort values teamwork, leadership development, and a positive work atmosphere where employees can thrive and build their careers in the hospitality industry.
The role of Housekeeping Supervisor is an essential leadership position that ensures the smooth and efficient operation of the housekeeping department across both properties. This year-round position is perfect for a proactive and organized leader who can manage dynamic environments while maintaining the highest standards of cleanliness, safety, and customer satisfaction. Key responsibilities include overseeing daily housekeeping operations, managing staff schedules, coordinating supply requests, and maintaining strong communication with other departments to facilitate seamless resort operations.
As a Housekeeping Supervisor, you will lead a team of housekeeping staff by providing clear guidance, ongoing training, and support to achieve outstanding performance. You will monitor the condition of rooms and guest areas, ensuring that housekeeping standards comply with resort policies and safety regulations. Your role also involves promptly addressing guest concerns, boosting overall satisfaction with the property's cleanliness and service. This position offers the opportunity to grow your management and leadership skills within a supportive environment that values your contribution to delivering top-tier hospitality.
We offer a competitive salary range from $23.00 to $25.00 per hour, reflecting the importance of this role in our organization. Our resort supports its employees with a comprehensive benefits package that includes health insurance for full-time team members, retirement savings plans with employer matches, paid time off from day one, and various insurance options to ensure peace of mind both now and in the future. Our benefits demonstrate our commitment to fostering well-being among our employees while encouraging work-life balance and professional growth.
The role of Housekeeping Supervisor is an essential leadership position that ensures the smooth and efficient operation of the housekeeping department across both properties. This year-round position is perfect for a proactive and organized leader who can manage dynamic environments while maintaining the highest standards of cleanliness, safety, and customer satisfaction. Key responsibilities include overseeing daily housekeeping operations, managing staff schedules, coordinating supply requests, and maintaining strong communication with other departments to facilitate seamless resort operations.
As a Housekeeping Supervisor, you will lead a team of housekeeping staff by providing clear guidance, ongoing training, and support to achieve outstanding performance. You will monitor the condition of rooms and guest areas, ensuring that housekeeping standards comply with resort policies and safety regulations. Your role also involves promptly addressing guest concerns, boosting overall satisfaction with the property's cleanliness and service. This position offers the opportunity to grow your management and leadership skills within a supportive environment that values your contribution to delivering top-tier hospitality.
We offer a competitive salary range from $23.00 to $25.00 per hour, reflecting the importance of this role in our organization. Our resort supports its employees with a comprehensive benefits package that includes health insurance for full-time team members, retirement savings plans with employer matches, paid time off from day one, and various insurance options to ensure peace of mind both now and in the future. Our benefits demonstrate our commitment to fostering well-being among our employees while encouraging work-life balance and professional growth.
Job Requirements
- High school diploma or equivalent
- Previous experience in housekeeping or hospitality management
- Ability to lead and motivate a team
- Excellent communication skills
- Strong organizational abilities
- Flexibility to work various shifts including weekends and holidays
- Basic knowledge of safety and cleanliness standards
- Proactive problem-solving skills
Job Qualifications
- Proven experience in hotel or resort management or a similar hospitality role
- Strong leadership and team management skills
- Excellent organizational and time management abilities
- Ability to work efficiently in a fast-paced environment
- Good communication and interpersonal skills
- Knowledge of hotel operations including room standards and supply management
- Flexibility to work year-round including weekends and holidays as needed
- Problem-solving skills and a proactive approach to challenges
Job Duties
- Oversee the daily operations of both resort properties including hotel room management and guest services
- Lead and supervise a team of staff providing guidance training and support to ensure high performance
- Develop and manage staff schedules to optimize coverage and efficiency
- Submit supply requests and manage inventory to ensure all operational needs are met
- Maintain and enforce room standards cleanliness and safety protocols
- Monitor and improve operational efficiency ensuring timely completion of tasks
- Address guest concerns promptly and professionally to enhance guest satisfaction
- Collaborate with other departments to ensure seamless resort operations
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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