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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Employee wellness programs
Job Description
Choice Hotels International, Inc (NYSE: CHH) stands as one of the world’s premier lodging franchisors, boasting a portfolio of over 7,400 hotels and more than 625,000 rooms across 45 countries and territories. As a leader in the midscale and extended-stay segments and an emerging challenger in the upscale hotel market, Choice Hotels has secured its place as a powerhouse in the hospitality industry. The company operates an impressive range of 22 distinct brands, catering to diverse travel needs—from full-service upscale properties to midscale, economy, and extended stay accommodations. This vast spectrum allows Choice Hotels to serve a wide array of... Show More
Job Requirements
- Minimum one year supervisory or management housekeeping experience
- high school diploma or GED
- effective communication skills
- strong organizational and problem-solving abilities
- ability to work flexible schedules
- experience with Opera system
- physical ability to lift up to 75 pounds occasionally
- ability to stand or sit for extended periods
- capacity to perform repetitive motions
- ability to use housekeeping equipment
- adherence to safety and operational procedures
- ability to collaborate across departments and handle guest interactions professionally
Job Qualifications
- High school diploma or GED
- minimum of one year supervisory or management experience in housekeeping
- effective communication skills
- strong organizational and critical thinking skills
- ability to collaborate with team members and other departments
- knowledge of hospitality operational standards
- experience with Opera operating system
- ability to provide training and leadership
- customer service orientation
- familiarity with safety compliance and housekeeping best practices
Job Duties
- Inspect and approve housekeeping employees work performance
- supervise guest complaints related to housekeeping operations
- provide leadership and training to housekeeping and laundry staff
- establish work schedules and assignments
- manage payroll related to housekeeping
- ensure compliance with Radisson training and operational standards
- oversee inventory and supplies management including linens and cleaning materials
- coordinate room availability with the front office
- maintain safety standards and report hazards
- supervise lost and found procedures
- run housekeeping reports and maintain status communications
- participate in departmental and hotel meetings
- engage in deep cleaning and preventive maintenance programs
- manage outsourced laundry services
- coach and counsel employees to improve performance
- consistently walk hotel premises for inspection
- handle guest requests and housekeeping phone duties
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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