Housekeeping Supervisor

HHM Hotels is a reputable hospitality company known for its commitment to delivering exceptional guest experiences and maintaining high standards of service and sustainability. As a leader in the hotel industry, HHM Hotels focuses on upholding brand excellence while fostering an inclusive and diverse work environment. Dedicated to innovation and continuous improvement, the company offers numerous opportunities for career growth and professional development in various hospitality roles. HHM Hotels operates multiple properties known for quality accommodations and comprehensive guest services, which collectively contribute to the company’s strong reputation in the market. With its core values emphasizing people as the company’s greatest capability, hearts that serve, pursuit of excellence, agility in the workplace, and accountability, HHM Hotels cultivates a culture centered on employee engagement and guest satisfaction. HHM is proud to be an equal-opportunity employer, ensuring a respectful and fair workplace free from discrimination based on race, gender, sexual orientation, age, disability, or any protected category. The company provides a robust benefits package to support the health and well-being of its employees alongside competitive wages and opportunities for internal advancement.

The Housekeeping Supervisor role at HHM Hotels is a vital position responsible for overseeing housekeeping operations to ensure guest rooms and public areas meet brand and hotel standards for cleanliness and sustainability. Reporting to higher management, the Housekeeping Supervisor leads a team of housekeeping associates, training, scheduling, and coaching them to achieve consistent excellence aligned with the hotel’s core values and guest service objectives. This role includes supervising daily cleaning procedures, issuing supplies and equipment, and directly assisting with room cleaning when necessary. The Housekeeping Supervisor plays a critical role in maintaining guest satisfaction by monitoring service quality, addressing performance issues, and collaborating with external vendors when applicable. They are also responsible for providing leadership in compliance with sustainability initiatives under HHM’s EarthView program and adhering to all safety regulations, including OSHA and MSDS guidelines. In addition to housekeeping duties, the supervisor may support breakfast area operations and contribute to workforce planning to accommodate fluctuating occupancy levels. The position offers a growth path toward executive roles such as Executive Housekeeper, Front Office Manager, Assistant General Manager, and ultimately General Manager, making it an excellent opportunity for motivated individuals seeking a career in hospitality management. The work environment entails varied schedules, including holidays and weekends, and requires physical stamina and the ability to perform moderate lifting and standing tasks. HHM Hotels welcomes candidates who demonstrate a commitment to guest service and teamwork, promising a supportive work culture, comprehensive training, and a chance to thrive in a dynamic hospitality setting.