Housekeeping Supervisor

The Cooper Hotel is a distinguished luxury hotel committed to delivering an exceptional guest experience. Renowned for its refined Southern hospitality and commitment to excellence, the hotel operates under Forbes 5-Star standards, ensuring that every guest enjoys an impeccable environment during their stay. From elegant guest rooms and suites to meticulously maintained public spaces, The Cooper Hotel prides itself on its presentation, comfort, and service quality. The establishment fosters a workplace culture that values professionalism, teamwork, and continuous improvement, making it a preferred destination both for guests and employees who seek to uphold high standards in luxury hospitality.

The Housekeeping Supervisor role at The Cooper Hotel plays a critical leadership role, integral to maintaining the hotel's reputation for luxury and cleanliness. This full-time position requires someone who can lead by example, guiding the housekeeping team to meet exacting standards in room and public space maintenance. The successful candidate will be responsible for supervising room attendants, housepersons, and public area attendants during daily operations, ensuring that every area of the hotel adheres to Forbes 5-Star cleanliness and presentation guidelines. The role involves conducting detailed inspections, providing ongoing coaching and performance feedback, and collaborating with other departments such as Front Office and Engineering to handle room statuses and guest requests. This position is perfect for a candidate who has at least 2-3 years of experience in luxury hospitality housekeeping, including supervisory experience, and who possesses strong communication, organizational, and guest service skills. Fluency in a second language is advantageous, and familiarity with housekeeping management systems is a plus. The supervisor must also be physically able to meet the demands of the job, which includes standing, walking, and lifting, and must demonstrate an ability to handle conflict and problem-solving in a fast-paced environment. The Cooper Hotel prides itself on being an equal opportunity employer that bases employment decisions on merit and business needs without discrimination. Overall, the Housekeeping Supervisor contributes significantly to ensuring that every guest enjoys a clean, pristine, and welcoming environment consistent with the highest luxury hospitality standards.