Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $19.00 - $37.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401K with company match
Life insurance
Tuition Assistance
Paid Time Off
paid holiday time
Travel Discounts
Job Description
OTO Development is a leading hotel development and management company recognized for its dedication to operational excellence and exceptional guest service. Operating a diverse portfolio of upscale select service, extended stay, and lifestyle hotels across key markets in the United States, OTO Development partners with some of the strongest brands in hospitality. The company has been repeatedly honored with Developer of the Year awards from major brand partners and has received accolades for its commitment to community service and success in sales, marketing, and revenue management. OTO Development prides itself on creating a supportive work environment for its employees, offering... Show More
Job Requirements
- Ability to stand, walk, bend, lift, and squat for extended periods
- Strong leadership skills
- Effective communication and customer service skills
- Organizational skills
- Ability to handle physical demands of the job
- Knowledge of cleaning tools and chemicals
- Willingness to lead by example
Job Qualifications
- High school diploma or equivalent
- Prior experience in housekeeping or hotel operations preferred
- Strong leadership and communication skills
- Ability to train and supervise housekeeping staff
- Knowledge of cleaning chemicals and safety procedures
- Basic computer skills beneficial
- Customer service oriented
- Ability to manage labor costs and work schedules
- Experience with inventory management
Job Duties
- Inspect guest rooms, meeting rooms, public spaces, and hallways for cleanliness and order
- Coordinate cleaning and maintenance schedules according to guest needs, in coordination with front desk and maintenance personnel
- Verify completion of laundry and inventory restocking
- Train and coach the housekeeping staff in specific cleaning and room placement job tasks and in completion of daily schedules
- Support the hotel's leadership team in managing labor costs within budget standards and staffing guidelines for rooms sold
- Follow facility safety and security guidelines
- Manage supply inventory and monitor storage procedures and housekeeping cart arrangements
- Develop work schedules and coordinate staff work assignments
- Conduct regular tours of work areas and review housekeeping efforts of staff
- Assist the General Manager in team member selection process and provide input for associate performance reviews
- Ensure facility compliance with brand quality performance standards
- Maintain effective guest relationships and ensure staff compliance with professional dress and grooming standards
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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