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Housekeeping Supervisor

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Range $18.00 - $25.00
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development opportunities
Flexible Schedule

Job Description

Meyer Jabara Hotels has distinguished itself as an employer of choice in the hospitality industry, attracting innovative and talented professionals who deliver exceptional results. Known for its commitment to excellence and dedication to guest satisfaction, Meyer Jabara Hotels prides itself on creating a supportive and engaging work environment where Associates are encouraged to reach their fullest potential. As a full-service hotel group, Meyer Jabara focuses on providing unique and differentiated experiences to its guests and maintaining exceptional financial performance for the company. The organization fosters a culture of teamwork, professionalism, and continuous development among its staff, which makes it a... Show More

Job Requirements

  • Ability to work any 5 days a week including AM/PM shifts
  • ability to operate equipment such as telephones, two-way radios, housekeeping and laundry carts, vacuum, broom, window cleaner, furniture polish, all-purpose cleaner, dumpster/trash compactor, sponge, mops and buckets, keys, hand vacuum, extension cord, door stopper, laundry chute, elevators, floor care products like stripper, wax and sealer, carpet extractor, wet/dry vacuum
  • ability to operate office equipment including computers and company software
  • ability to work under variable temperature and noise levels
  • ability to work indoors and outdoors
  • ability to work around chemicals, fumes, dust, and odor hazards
  • ability to perform medium physical work exerting up to 50 pounds occasionally
  • ability to bend, stretch, twist, stoop and reach repeatedly
  • ability to walk and stand for long periods without fatigue
  • ability to convey and understand information in English
  • quick and accurate decision making
  • effective problem handling in the workplace
  • ability to assimilate complex information from multiple sources
  • good listening and clarifying skills
  • basic mathematical reasoning

Job Qualifications

  • High school diploma or equivalent
  • one year of leadership experience in the hospitality industry or similar organization
  • two years of housekeeping experience in a full service hotel
  • basic computer knowledge
  • strong problem-solving skills
  • effective oral and written English communication
  • ability to work as part of a team
  • ability to follow schedules and policies
  • multi-lingual skills helpful

Job Duties

  • Approach all encounters with guests and employees in a friendly, service-oriented manner
  • maintain regular attendance as required by hotel operations
  • maintain high standards of personal appearance and grooming
  • comply with hotel policies and procedures to encourage safe and efficient operations
  • supervise and ensure completion of housekeeping staff duties
  • log housekeeping requests and confirm completion
  • maintain key control
  • keep supervisors informed of challenges requiring attention
  • balance and prepare paperwork for shift closing
  • inspect all assigned rooms daily
  • notify housekeepers of deficiencies and ensure corrections
  • re-inspect corrected rooms
  • prepare housekeeping assignments in manager's absence
  • submit maintenance requests to Engineering
  • communicate with front desk and office team about discrepant rooms
  • physically check discrepant rooms when needed
  • clean guest rooms when required
  • inspect housekeeping storage areas at shift end
  • assist in training all department positions
  • complete floor walks and inspect public areas
  • supervise staff including training, coaching, and resolving problems
  • inspect cleaning equipment
  • check guest rooms for quality and cleanliness
  • respond to electronic communications
  • inspect laundry room productivity and linen distribution
  • conduct inventory of linens and supplies
  • coordinate with Engineering for room maintenance programs
  • communicate with front desk throughout the day
  • send housekeeping lineup emails for shift changes
  • log lost and found items
  • monitor master keys and ensure proper key sign-outs
  • update housekeeping spreadsheets and paperwork
  • ensure employees follow schedules

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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