Housekeeping Supervisor

Baltimore, MD, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $20.00 - $23.00

Work Schedule

Standard Hours

Benefits

SalaryUSD $20.00 - USD $23.00 /Hr

Job Description

Sage Hospitality Group is a dynamic and forward-thinking hospitality company committed to supporting the personal and professional growth of its associates. At Sage, the belief is that the work you do is important, but equally important is who you are as an individual. This philosophy drives the company to foster an environment where associates can achieve a perfect balance between their professional responsibilities and personal lives. By encouraging associates to take initiative and assume responsibility for their advancement, Sage empowers its team members to own their outcomes in all facets of their lives. This nurturing corporate culture sets Sage Hospitality... Show More

Job Requirements

High school education or equivalent experience
one to two years of employment in a related position
working knowledge of housekeeping and hotel services, policies, and operations
supervisory skills
ability to lift up to 50 lbs
ability to push and pull housekeeping carts and vacuum cleaners weighing up to 50 lbs
ability to carry up to 35 lbs of supplies
ability to communicate effectively with management, guests, and associates
ability to inspect guest rooms, public areas, and back of house
ability to interpret reports
ability to bend, kneel occasionally, and stand continuously for up to 90 percent of shift
mobility to move continuously throughout the hotel
ability to climb stairs and use ladders
no driving required

Job Qualifications

Education/Formal Training
High school education or equivalent experience
Experience required by position is from one to two years of employment in a related position with this company or other organization(s)
Working knowledge is generally learned on-the-job
Requires supervisory skills
Lifting up to 50 lbs. of linen, supplies, furniture
Continuous standing -90% of shift
Ladders -approximately 3 feet, 2% of 8 hour shift
No driving required
Prolonged strenuous physical activity in indoor climate-controlled environment

Job Duties

Supervise the operations of the housekeeping staff promoting a safe environment and quality service to achieve maximum guest satisfaction, protection of assets and minimal expenses
Supervise the housekeeping staff
providing open communication, training, coaching and counseling and provide performance feedback to ensure maximum efficiency
Supervise and inspect the cleaning of the guest rooms, turndown service, public areas and back of the house
ensure compliance with accident/loss prevention programs, SOPs and health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction
Issue assignments to staff reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation
Issue supplies/goods to staff at beginning of shift in order to control inventory and ensure proper supplies are available while controlling expenses
Respond to guest requests, concerns and problems to ensure guest satisfaction
Log items into the Lost and Found and answer inquiries to maintain controls and ensure guest satisfaction
Implement emergency training and procedures to ensure appropriate protection of the hotel, guest, staff and company assets
Requires working knowledge of Housekeeping and the hotel's services, policies and operations
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Pushing up to 50 lbs., pushing housekeeping cart and vacuum cleaner
Pulling up to 50 lbs., pulling housekeeping cart and vacuum cleaner
Carrying up to 35 lbs. of supplies
Ability to communicate information and hotel services to management and guests
Ability to inspect guest rooms, public areas, and back of house, and review reports
Ability to communicate with guests, on a telephone, and on a two-way radio with associates
Ability to interpret reports
Bending -picking up supplies, cleaning guests rooms, turndown service, trash removal
Occasional kneeling required
Mobility -continuous movement throughout hotel
Climbing stairs, approximately 100 steps 3% of 8 hours

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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