Job Overview
Employment Type
Full-time
Part-time
Temporary
Hourly
Internship
Consulting
Compensation
Type:
Hourly
Rate:
Range $16.00 - $18.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement plan options
flexible scheduling
Professional development opportunities
Job Description
Highgate Hotels is a premier real estate investment and hospitality management company recognized as an innovator in the hospitality industry. The company holds a dominant position in major U.S. gateway markets such as New York, Boston, Miami, San Francisco, and Honolulu, and is rapidly expanding its footprint into international markets including Europe, Latin America, and the Caribbean. Highgate's diverse portfolio of global properties collectively represents an asset value exceeding $20 billion and generates over $5 billion in cumulative revenues annually. This impressive scale and reach underscore Highgate's strong influence and leadership within the hospitality sector. The company excels at managing... Show More
Job Requirements
- High school diploma or equivalent
- Two to three years of progressive experience in hotel or related field preferred
- Previous supervisory responsibility preferred
- Ability to stand during entire shift
- Effective verbal and written communication with employees and guests in a friendly courteous manner
Job Qualifications
- High school diploma or equivalent
- College coursework in related field helpful
- Two to three years of progressive hotel or related experience preferred
- Previous supervisory experience preferred
- Ability to stand for the entire shift
- Effective verbal and written communication skills
- Friendly, courteous, and service-oriented manner
Job Duties
- Inspect room attendant’s work performance daily to ensure standards and productivity
- Oversee the closing of floors each day by ensuring carts are clean and restocked
- Maintain records of daily assignments complied and submitted on time
- Manage key control and lost and found items per standards
- Monitor cleanliness of carts, linen closets, stairways, and landings
- Assign daily duties ensuring room and house attendants have tasks
- Maintain contact with front office and engineering via pager or radio
- Report progress on out-of-order rooms to guest services manager
- Initiate and follow up on work orders for repairs and maintenance
- Assist with training housekeeping staff
- Occasionally clean rooms as needed
- Ensure completion of biannual cleaning projects
- Maintain overall guest satisfaction
Job Location
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