Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Training and Development
Retirement Plan
Employee assistance program
Paid holidays
Job Description
Hilton is a globally recognized hospitality company known for its dedication to delivering exceptional guest experiences and maintaining high standards of service across its chain of upscale hotels and resorts. As a leader in the hotel industry, Hilton strives to create welcoming environments that ensure comfort, cleanliness, and satisfaction for every guest. With a commitment to innovation, sustainability, and community involvement, Hilton provides an enriching workplace where employees can grow professionally while contributing to the brand's legacy of excellence.
The role of Housekeeping Staff at Hilton is vital to the hotel's daily operations and overall guest satisfaction. This position involves performing thorough cleaning and maintenance tasks across various areas of the hotel such as guest rooms, banquet halls, meeting rooms, public spaces, restrooms, and office areas. Housekeeping staff play a crucial role in creating an inviting atmosphere through meticulous attention to cleanliness and by addressing guests' needs swiftly and courteously. Beyond routine cleaning, the role demands a proactive approach to identifying and mitigating potential safety hazards to ensure a safe environment for guests and staff alike. The job also includes responsibilities such as dusting and polishing furniture, vacuuming carpets, mopping floors, washing windows, and managing waste disposal efficiently.
This full-time position offers employees the opportunity to work in a dynamic hotel setting that values integrity, leadership, teamwork, and ownership. Hilton encourages its housekeeping staff to contribute positively to both the guest experience and the hotel's financial success by upholding impeccable cleanliness and service standards. Candidates who join Hilton’s housekeeping team can expect comprehensive training, the chance to develop skills in hospitality service, and the satisfaction of knowing their work directly impacts guest comfort and satisfaction. Moreover, Hilton supports a collaborative work culture where employees are recognized for their contributions and supported to advance within the hospitality industry.
The role of Housekeeping Staff at Hilton is vital to the hotel's daily operations and overall guest satisfaction. This position involves performing thorough cleaning and maintenance tasks across various areas of the hotel such as guest rooms, banquet halls, meeting rooms, public spaces, restrooms, and office areas. Housekeeping staff play a crucial role in creating an inviting atmosphere through meticulous attention to cleanliness and by addressing guests' needs swiftly and courteously. Beyond routine cleaning, the role demands a proactive approach to identifying and mitigating potential safety hazards to ensure a safe environment for guests and staff alike. The job also includes responsibilities such as dusting and polishing furniture, vacuuming carpets, mopping floors, washing windows, and managing waste disposal efficiently.
This full-time position offers employees the opportunity to work in a dynamic hotel setting that values integrity, leadership, teamwork, and ownership. Hilton encourages its housekeeping staff to contribute positively to both the guest experience and the hotel's financial success by upholding impeccable cleanliness and service standards. Candidates who join Hilton’s housekeeping team can expect comprehensive training, the chance to develop skills in hospitality service, and the satisfaction of knowing their work directly impacts guest comfort and satisfaction. Moreover, Hilton supports a collaborative work culture where employees are recognized for their contributions and supported to advance within the hospitality industry.
Job Requirements
- Integrity - do the right thing all the time
- leadership - be leaders in the industry and community
- teamwork - collaborate effectively with team members
- ownership - take responsibility for actions and decisions
Job Qualifications
- Previous housekeeping or cleaning experience preferred
- strong attention to detail
- good communication skills
- ability to work in a fast-paced environment
- physical stamina for manual cleaning tasks
- customer service orientation
- ability to follow instructions and safety protocols
Job Duties
- Carefully clean and maintain assigned hotel areas including offices, banquet/meeting/conference rooms, public areas, and restrooms
- promptly address guests' concerns to create outstanding guest experiences and financial benefits
- dust and polish furniture and fixtures
- vacuum, mop, sweep, shampoo carpets, wash windows, clean and wax floors, and dispose of garbage and ashtrays
- warmly greet newcomers to demonstrate a welcoming environment
- identify and address safety hazards to prevent potential accidents
- ensure accurate labeling of items in stockrooms with identification tags
- accomplish comprehensive cleaning tasks and take responsibility for distinct assignments
- respond to guest demands and assist with maintaining hygiene in guest rooms when called upon
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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