Housekeeping Staff

Four Seasons is a renowned global luxury hospitality company recognized for its exceptional guest experiences and commitment to excellence. Established with a vision to provide unparalleled service and comfort, Four Seasons operates a collection of luxury hotels and resorts worldwide. The company is powered by its dedicated team who strive to push boundaries and deliver genuine hospitality with heart. At Four Seasons, the culture is built on mutual respect and care, fostering an inclusive and supportive environment where every team member is valued and empowered to contribute their best. This philosophy extends not only to employees but also to guests, residents, and partners, creating meaningful connections and lasting impressions.

Situated in the heart of North America's wine country, the Four Seasons resort offers a unique combination of luxurious accommodations and world-class amenities within a prestigious vineyard setting. Guests enjoy Michelin-starred dining at Auro, rejuvenating spa experiences at Spa Talisa, and personalized service that reflects the brand’s hallmark of excellence. This Forbes Travel Guide Five-Star resort boasts breathtaking views of Napa Valley, creating an inspiring and tranquil environment for guests to unwind and savor the finest in life.

The Four Seasons team is currently hiring for the position of Turndown/Guestroom Attendant within the Housekeeping department. This role is crucial in maintaining the comfort and satisfaction of guests through meticulous room care and attentive service. The Turndown/Guestroom Attendant is responsible for preparing guest rooms for restful evenings by cleaning, refreshing, and setting the ambiance according to Four Seasons' exacting standards. Duties include turndown service that involves closing drapes, adjusting lighting, playing music, and readying the bed for a comfortable night’s sleep. The role demands a keen eye for detail and a genuine desire to enhance the guest experience, ensuring every visitor feels welcome, comfortable, and cared for during their stay.

Ideal candidates for this position bring prior experience in luxury hospitality housekeeping, preferably with Four Seasons or similar high-end establishments. They are proficient in operating cleaning equipment and understand the importance of guest interaction, meeting special requests with professionalism and warmth. Flexibility with scheduling is essential, as the role covers early mornings, evenings, weekends, and holidays to support the resort's 24/7 service commitment. The position offers a competitive hourly wage of $26.25 along with an array of benefits including excellent training, opportunities for development, complimentary accommodation at other Four Seasons properties, employee meals, and retirement plans.

Joining Four Seasons means becoming part of a global family dedicated to creating memorable experiences through exceptional service and a culture of care. This role not only offers rewarding work but also the chance to grow within a prestigious organization that values diversity, inclusion, and career advancement. Applicants must possess valid US work authorization; Four Seasons is an equal opportunity employer encouraging minorities, women, veterans, and individuals with disabilities to apply. The company is committed to accommodating qualified individuals with disabilities, ensuring accessibility throughout the hiring process.