Housekeeping Shift Manager, NF-03

Job Overview

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Compensation

Salary
Exact $65,000.00
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
performance bonuses

Job Description

Hale Koa Hotel, located in Honolulu, Hawaii, is a renowned military resort dedicated to serving active duty personnel, veterans, and their families. The hotel takes pride in delivering exceptional hospitality and superior guest services, catering primarily to the unique needs of the military community. With its rich history and commitment to excellence, the Hale Koa Hotel stands as a symbol of comfort, honor, and dignity for those who have served the nation. The establishment offers a wide range of amenities, including restaurants, recreational facilities, and event spaces, making it a premier destination for military guests seeking relaxation and leisure in a welcoming environment.

The role of Housekeeping Shift Manager at the Hale Koa Hotel is a pivotal position within the Housekeeping Department, responsible for supervising and directing the daily housekeeping activities to ensure a clean, safe, and welcoming environment for guests. This position requires a dedicated individual who can effectively lead a team, manage resources, and maintain high standards of cleanliness and guest satisfaction. The Housekeeping Shift Manager is entrusted with overseeing the performance of housekeeping staff during their shift, coordinating work assignments, inspecting rooms and public areas for cleanliness, and addressing any operational issues promptly. Additionally, they play a crucial role in training new employees, enforcing safety protocols, and collaborating with other departments to enhance the overall guest experience.

The position offers a cost of living allowance for Honolulu, HI, currently set at 8.64 percent, reflecting the city's higher living costs. This opportunity is ideal for candidates who are local to the area, as preference will be given to local applicants due to restrictions on Permanent Change of Station (PCS). The position remains open until filled, with an initial cutoff date for applications set for May 28, 2026. However, the hiring manager may request additional candidate lists even after this date if the selection process requires it.

Working as a Housekeeping Shift Manager at Hale Koa Hotel not only provides a stable and rewarding career but also allows the candidate to contribute directly to the comfort and satisfaction of military members and their families. The role demands strong leadership skills, attention to detail, and a proactive approach to problem-solving. If you are passionate about maintaining exemplary housekeeping standards and leading teams in a hospitality-driven environment, this position offers an exciting career path with opportunities for professional growth and development within a respected organization.

Job Requirements

  • high school diploma or equivalent
  • at least 2 years of experience in housekeeping or related field
  • ability to lead and motivate a team
  • strong organizational and time management skills
  • excellent interpersonal and communication skills
  • availability to work various shifts including weekends
  • knowledge of safety and sanitation regulations

Job Qualifications

  • high school diploma or equivalent
  • prior experience in housekeeping or hospitality management
  • strong leadership and team management skills
  • excellent communication and interpersonal abilities
  • knowledge of cleaning chemicals and equipment
  • ability to work flexible hours including weekends and holidays
  • basic computer skills for reporting and scheduling

Job Duties

  • supervise and coordinate daily housekeeping activities during assigned shift
  • inspect guest rooms and public areas to ensure cleanliness and maintenance standards
  • assign tasks and manage work schedules for housekeeping staff
  • train and mentor new employees on housekeeping procedures and safety protocols
  • maintain inventory of cleaning supplies and equipment
  • address and resolve guest complaints related to housekeeping services
  • collaborate with other hotel departments to optimize guest experience

Job Location

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