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Job Overview
Employment Type
Temporary
Hourly
Compensation
Hourly
Exact $17.00
Work Schedule
Standard Hours
Benefits
seasonal employment
competitive hourly wage
Opportunities for experience in hospitality
Work in an award winning resort
Friendly team environment
Job Description
The San Diego KOA is a renowned and award-winning outdoor campground resort nestled in the picturesque environment of sunny southern California. As a premier destination for outdoor enthusiasts, San Diego KOA offers a wide range of camping experiences including RV sites, cabins, deluxe cabins, and tent camping. The location benefits from a mild climate that allows year-round operation, making it a popular choice for both locals and tourists seeking to immerse themselves in nature without giving up convenient modern amenities. Dedicated to providing an exceptional camping experience, the resort places a strong emphasis on excellent customer service and guest satisfaction,... Show More
Job Requirements
- Good customer service and communications skills
- Ability to multi task and prioritize
- Able to work with others and work independently
- Professional appearance and attitude towards guests and fellow team members
- Communicate professionally and patiently
- Be on your feet during shift and able to lift at least 30 lbs
- Climb stairs, bend, lift, and move repetitively as needed
- Ability to thrive in a fast paced environment
- Actively communicate both verbally and written
- Speak English, bilingual a plus
Job Qualifications
- Good customer service and communication skills
- Ability to multi task and prioritize
- Able to work with others and work independently
- Professional appearance and attitude towards guests and fellow team members
- Communicate professionally and patiently
- Ability to thrive in a fast paced environment
- Actively communicate both verbally and written
- Speak English, bilingual a plus
Job Duties
- Ensure customers receive a high level of service consistent with our customer service philosophy
- Communicate with all staff and management using Basecamp system
- Enforce campground policies and implement solutions consistent with goals of park
- Proactive guest management to ensure positive environment for all guests
- Coordinate with guest service staff for guest arrivals
- Coordinate with guest service staff for problem resolution when applicable
- Utilize creative problem solving skills
- Clean and prepare deluxe cabins, standard cabins, and deluxe tents including linens for guest arrivals
- Clean and sanitize all surfaces, furniture, and floors
- Make beds
- Clean bathrooms
- Clean kitchens
- Restock consumables and toiletries
- Perform daily cleaning and maintenance of restroom facilities
- Complete janitorial duties on all buildings at the campground
- Laundry linens for deluxe accommodations as needed
- Assist other departments in completion of tasks
- Provide overall support in daily performance of the campground
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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