Housekeeping - San Diego KOA Resort

The San Diego KOA is a renowned and award-winning outdoor campground resort nestled in the picturesque environment of sunny southern California. As a premier destination for outdoor enthusiasts, San Diego KOA offers a wide range of camping experiences including RV sites, cabins, deluxe cabins, and tent camping. The location benefits from a mild climate that allows year-round operation, making it a popular choice for both locals and tourists seeking to immerse themselves in nature without giving up convenient modern amenities. Dedicated to providing an exceptional camping experience, the resort places a strong emphasis on excellent customer service and guest satisfaction, ensuring each visitor leaves with cherished memories. \n\nThe housekeeping team at San Diego KOA plays a vital role in maintaining the cleanliness, comfort, and overall ambiance of the accommodations and communal areas. This seasonal position is available from May 1 through October 31, requiring a commitment of 15-25 hours per week, adjusted according to the occupancy levels at the campground. Shifts are generally scheduled between 9 am and 5 pm from Thursday through Monday, with mandatory availability on Sundays. The wage offered starts at $17 per hour and can increase based on experience, with employees reporting directly to the Housekeeping Department Manager. \n\nHousekeepers will be responsible for ensuring that the deluxe cabins, standard cabins, and deluxe tents are cleaned and prepared to the highest standards prior to guest arrivals. This includes a thorough sanitization of all surfaces, furniture, and floors, meticulous bed making, bathroom and kitchen cleaning, as well as restocking consumables and toiletries. Beyond accommodation upkeep, the role includes daily cleaning and maintenance of restroom facilities across the campground, janitorial duties in various buildings, and laundry services for linens used in deluxe accommodations. The position also involves active guest engagement, enforcing campground policies, communicating with team members via the Basecamp system, and assisting other departments when required. \n\nIdeal candidates are those who thrive in fast-paced, dynamic environments and enjoy working both independently and as part of a team. Strong communication skills and a professional demeanor are essential, as is a commitment to delivering outstanding customer service that aligns with the resort’s philosophy. The position demands physical stamina, including the ability to stand for the duration of shifts, lift up to 30 pounds, bend, climb stairs, and perform repetitive movements. Bilingual language skills are considered a plus, reinforcing the resort's dedication to catering to a diverse guest base. This opportunity is perfect for individuals who are passionate about outdoor recreation, hospitality, and creating memorable experiences for families and individuals in a vibrant, friendly campground setting.