Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $22.66
Work Schedule
Standard Hours
Benefits
Employee benefit card
Learning programs
Corporate social responsibility activities
Career development opportunities
Discounted stays
Job Description
Fairmont Hotels & Resorts is a prestigious luxury hotel brand known for offering exceptional hospitality experiences across a global network of properties. With over 90 spectacular locations and 34 more in development, Fairmont Hotels & Resorts operates in 30 countries, boasting diverse environments from the beaches of Hawaii to the national parks of Canada, the bustling cityscape of London, and the expansive deserts of the United Arab Emirates. As part of the Accor group, Fairmont is committed to delivering luxury excellence through a culture that values respect, excellence, belonging, empowerment, and integrity. The company fosters career growth, a balanced work-life environment, and actively supports corporate social responsibility initiatives.
Fairmont Grand Del Mar is a five-star jewel situated in the natural beauty of San Diego, California. This resort is a soulful sanctuary embracing the charm of Los Peñasquitos Canyon, offering 249 elegantly appointed guestrooms and suites, an 18-hole private golf course designed by Tom Fazio, a five-star spa, and six distinguished dining venues including Addison, San Diego's sole three-Michelin starred restaurant. The expansive 400-acre property offers a rich array of outdoor activities including yoga, meditation, and archery to enhance guest experiences. Fairmont Grand Del Mar places a strong emphasis on growth and advancement opportunities for its colleagues, encouraging learning and offering career development at both national and international levels.
The role available is a housekeeping support position, integral to maintaining the luxury standards and unobtrusive service expected at Fairmont Grand Del Mar. This position is classified as a full-time role with a competitive pay rate of $22.66 per hour (USD). The job focuses on assisting the housekeeping department to ensure seamless guest experiences by managing the delivery and replenishment of linens, towels, guest amenities, and housekeeping supplies. It includes responsibility for transporting dirty linens, trash, and recycling, maintaining the cleanliness and organization of housekeeping pantries, storage rooms, and service corridors.
Employees in this role are expected to respond promptly to guest requests, maintain a courteous and professional demeanor, and uphold the highest standards of customer service. Effective communication with housekeeping staff, supervisors, and laundry teams is vital for coordinating supply needs and room readiness. Additionally, inventory management tasks such as receiving, organizing, distributing supplies, monitoring stock levels, and reporting shortages are key components of the job. Candidates will also assist with special projects or deep-clean operations as required.
Working at Fairmont Grand Del Mar offers several tangible benefits including an employee benefit card granting discounted rates across Accor properties worldwide, specialized learning programs through the Fairmont Academies aimed at enhancing skills, opportunities to engage in corporate social responsibility activities, and clear potential for career advancement. The hotel culture embraces diversity and inclusion, welcoming candidates from all backgrounds to contribute to its thriving team. The work environment is supportive and designed to empower colleagues to take initiative and create memorable experiences for guests. Overall, this role suits individuals who thrive in fast-paced environments, possess strong organizational skills, and are committed to maintaining the luxury standards of one of the world’s most renowned hotel brands.
Fairmont Grand Del Mar is a five-star jewel situated in the natural beauty of San Diego, California. This resort is a soulful sanctuary embracing the charm of Los Peñasquitos Canyon, offering 249 elegantly appointed guestrooms and suites, an 18-hole private golf course designed by Tom Fazio, a five-star spa, and six distinguished dining venues including Addison, San Diego's sole three-Michelin starred restaurant. The expansive 400-acre property offers a rich array of outdoor activities including yoga, meditation, and archery to enhance guest experiences. Fairmont Grand Del Mar places a strong emphasis on growth and advancement opportunities for its colleagues, encouraging learning and offering career development at both national and international levels.
The role available is a housekeeping support position, integral to maintaining the luxury standards and unobtrusive service expected at Fairmont Grand Del Mar. This position is classified as a full-time role with a competitive pay rate of $22.66 per hour (USD). The job focuses on assisting the housekeeping department to ensure seamless guest experiences by managing the delivery and replenishment of linens, towels, guest amenities, and housekeeping supplies. It includes responsibility for transporting dirty linens, trash, and recycling, maintaining the cleanliness and organization of housekeeping pantries, storage rooms, and service corridors.
Employees in this role are expected to respond promptly to guest requests, maintain a courteous and professional demeanor, and uphold the highest standards of customer service. Effective communication with housekeeping staff, supervisors, and laundry teams is vital for coordinating supply needs and room readiness. Additionally, inventory management tasks such as receiving, organizing, distributing supplies, monitoring stock levels, and reporting shortages are key components of the job. Candidates will also assist with special projects or deep-clean operations as required.
Working at Fairmont Grand Del Mar offers several tangible benefits including an employee benefit card granting discounted rates across Accor properties worldwide, specialized learning programs through the Fairmont Academies aimed at enhancing skills, opportunities to engage in corporate social responsibility activities, and clear potential for career advancement. The hotel culture embraces diversity and inclusion, welcoming candidates from all backgrounds to contribute to its thriving team. The work environment is supportive and designed to empower colleagues to take initiative and create memorable experiences for guests. Overall, this role suits individuals who thrive in fast-paced environments, possess strong organizational skills, and are committed to maintaining the luxury standards of one of the world’s most renowned hotel brands.
Job Requirements
- Ability to stand and walk for extended periods
- Ability to lift, push, or pull up to 50 lbs (linens, carts, and supplies)
- Ability to bend, stoop, and move throughout guest floors and service areas
Job Qualifications
- Previous experience in housekeeping, hospitality, or hotel operations
- Experience in a luxury or full-service hotel environment is a plus
- Strong organizational and time-management skills
- Ability to work efficiently in a fast-paced environment
- Excellent communication and teamwork skills
- Strong attention to detail and commitment to cleanliness standards
- Customer-service oriented with a professional attitude
Job Duties
- Deliver linens, towels, guest amenities, and housekeeping supplies to room attendants and housekeeping stations throughout the property
- Replenish supply closets and housekeeping carts according to departmental standards
- Transport dirty linens, trash, and recycling from floors to designated collection areas
- Ensure housekeeping pantries, storage rooms, and service corridors remain clean, organized, and fully stocked
- Respond promptly and professionally to guest requests such as additional towels, linens, pillows, blankets, or amenities
- Maintain a courteous and professional demeanor when interacting with guests
- Ensure all guest deliveries are completed quickly and in accordance with luxury service standards
- Communicate effectively with room attendants, supervisors, and laundry staff regarding supply needs and room readiness
- Report maintenance issues, safety hazards, or missing items found during rounds to the appropriate department
- Assist with special projects or deep-clean operations when requested by housekeeping leadership
- Assist with receiving, organizing, and distributing housekeeping inventory including linens, guest amenities, and cleaning supplies
- Monitor stock levels in supply closets and report shortages to supervisors
- Maintain proper storage practices and follow hotel procedures for inventory control
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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