Housekeeping Room Attendant - Residence Inn Columbus Downtown

Columbus, OH, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Type:

Hourly

Rate:

Range $14.00 - $17.00

Benefits

Health Insurance

Paid Time Off

Employee Discounts

flexible scheduling

retirement plans

Training and development programs

Job Description

Lexington Hotel Group is a distinguished hospitality company known for delivering exceptional guest experiences through a portfolio of upscale hotels and resorts. With a commitment to excellence and guest satisfaction, they focus on creating welcoming environments where comfort, cleanliness, and attentive service form the cornerstone of their hospitality approach. As a company, Lexington Hotel Group upholds non-discrimination policies and fosters an inclusive atmosphere while maintaining high standards in all aspects of hotel operations. Their properties attract a diverse clientele, ranging from business travelers to vacationing families, all expecting superior accommodations and flawless service.

The role of Room Attendant at Le... Show More

Job Requirements

Detail-oriented and thorough
Ability to remain discreet and respect the privacy of guests
Ability to perform consistent work to the highest of standards
Ability to interact with guests in a pleasant, friendly way
Ability to read, write, speak, understand, and communicate in basic English preferred
Other languages in addition to English is a plus
Sufficient education and literacy needed to identify and read product labels and to communicate with guests about job-related needs
Ability to be flexible and work weekends, holidays and be scheduled any days of the week
Weekends are required

Job Qualifications

Sufficient education and literacy needed to identify and read product labels and to communicate with guests about job-related needs
Ability to perform consistent work to the highest of standards
Ability to interact with guests in a pleasant, friendly way
Ability to read, write, speak, understand, and communicate in basic English preferred
Other languages in addition to English is a plus
Detail-oriented and thorough
Ability to remain discreet and respect the privacy of guests
Ability to be flexible and work weekends, holidays and scheduled any days of the week

Job Duties

Receive list of assigned rooms from supervisor
Prioritize rooms based on direction from supervisor or as noted on list
Follow sign in/out procedures for key to access rooms
Check the inventory of cleaning cart and add any necessary supplies
Knock and announce self before entering room
return at a later time if rooms are occupied
Upon entry, immediately notify the supervisor of any damage or strong odor to the room
Immediately notify the supervisor of suspicious activity
Remove linens, towels, bedspreads, and blankets from each assigned room and provide fresh replacements
Follow appropriate protocol for checkouts versus stayovers
Neatly make beds and stock towels, washcloths, and hand towels according to policies
Thoroughly clean and disinfect bathroom and kitchenette or coffee-preparation areas according to hotel policies
Disinfect all surfaces, including all high-touch items such as wall and lamp switches, thermostat, door handles, telephone, TV remote(s)
Clean mirrors, glass and dust pictures and other objects in the room
Vacuum floors and remove trash
Check complimentary coffee, snacks, and toiletry supplies in the room, restocking according to the provided hotel checklist and policy
Ensure the room meets hotel and brand standards with a final walkaround
Notify the supervisor of found items and bring to lost and found if the guest has checked out
Notify supervisor of rollaways or cribs in rooms for pickup and storage
Notify supervisor of room availability
Ensure soiled linens are provided to laundry timely
Notify the maintenance department of needed maintenance or repairs based on hotel processes
Perform other related duties as assigned

Job Location

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