Housekeeping Room Attendant

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Health Insurance
Paid Time Off
Ongoing learning opportunities
competitive compensation
Great culture

Job Description

Fairfield Inn & Suites Marshall offers homelike comfort combined with modern convenience, providing guests with a welcoming and relaxing environment. Situated near key destinations such as Josey Ranch, the U.S. Federal Courthouse, East Texas Baptist University, Wiley College, and Jefferson, Texas, this extended-stay hotel is an ideal choice for travelers who seek both comfort and accessibility. Whether guests are visiting for business or leisure, Fairfield Inn & Suites Marshall ensures a pleasant stay with amenities designed to meet their needs.

The role of a room attendant at Fairfield Inn & Suites Marshall is critical to maintaining the high standards the hotel upholds. This position is responsible for ensuring that guest rooms and public areas are kept clean, tidy, and well-stocked at all times. The room attendant’s duties include cleaning and sanitizing rooms, changing linens, restocking essential amenities such as soap and towels, and managing trash removal. The role also requires identifying and reporting any maintenance issues promptly to the appropriate supervisors to maintain the hotel’s operational efficiency.

Additionally, the room attendant plays an essential part in guest satisfaction by responding promptly and courteously to guest requests, thereby enhancing the overall guest experience. Upholding guest privacy and security is a paramount responsibility, which must be followed throughout all duties. In common areas such as hallways and stairways, the room attendant is tasked with maintaining cleanliness and ensuring these spaces remain clear of obstructions.

This position demands a strong attention to detail, guest service-oriented personality, and prior hotel or hospitality industry experience. The room attendant’s role is pivotal in creating a welcoming atmosphere for guests, ensuring comfort, and contributing to the overall success of Fairfield Inn & Suites Marshall. The employment type is full-time, and the company offers competitive compensation with excellent benefits packages that encourage employee growth and satisfaction.

GF Hotels & Resorts, the parent company, is a highly respected, award-winning ownership and management organization specializing in hospitality assets including hotels, resorts, and golf courses. Founded in 1988, GF Hotels & Resorts currently operates over 800 properties across 46 states and partners with leading hotel brands such as Hilton, Marriott, Hyatt, IHG, Choice, Wyndham, and Best Western. Their expertise encompasses sales and marketing, food and beverage, revenue strategy, IT, human resources, and accounting systems, all of which contribute to the firm’s success in delivering superior guest satisfaction in the hospitality industry.

GF Hotels & Resorts prides itself on its strong culture, competitive pay, and the commitment to employee development. Employees at Fairfield Inn & Suites Marshall benefit from health insurance, paid time off, ongoing learning opportunities, and a supportive work environment. In this room attendant role, individuals are empowered to be part of a team that values quality service, guest comfort, and operational excellence. Overall, this position offers a unique opportunity for those passionate about hospitality to grow within a dynamic and successful hospitality management company.

Job Requirements

  • prior hotel or similar industry experience
  • strong attention to details
  • guest service oriented personality

Job Qualifications

  • prior hotel or hospitality industry experience
  • strong attention to detail
  • guest service oriented personality
  • ability to follow established cleaning and safety protocols
  • effective communication skills

Job Duties

  • cleaning and sanitizing guest rooms and public areas
  • making beds and replacing linens and towels
  • restocking guest room supplies such as toiletries and snacks
  • emptying trash cans and removing refuse
  • identifying and reporting maintenance issues
  • responding to guest requests and questions
  • maintaining cleanliness and order in common areas

Job Criteria

Experience

Mid Level (3-7 years)


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