Housekeeping - Room Attendant

Job Overview

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Employment Type

Temporary
Full-time
Part-time
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Compensation

Hourly
Range $14.00 - $16.75
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Work Schedule

Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts

Job Description

Hyatt Place Phoenix is a distinguished hotel located in the vibrant heart of downtown Phoenix, Arizona. Known for its timeless, refined, and energetic design, the hotel uniquely blends modern deco-desert chic rooms with a custom lobby and bar that create an inviting and stylish atmosphere. This prime location places guests within walking distance of numerous local attractions such as the Orpheum Theatre, Chase Field, Talking Stick Resort Arena, Phoenix Art Museum, shopping centers, and an array of restaurants. Hyatt Place Phoenix aims to deliver a casual yet sophisticated lodging experience that seamlessly combines art deco design elements with practical amenities designed for comfort and convenience. The property prides itself on a team-oriented environment where employees are encouraged to be proactive in anticipating guest needs, ensuring every visitor's stay is memorable and positive. The hotel emphasizes high guest engagement and exceptional service upheld by standards that support a welcoming and friendly atmosphere.

Pacific Hospitality Group, the owner and operator behind Hyatt Place Phoenix, is a family-focused hospitality company devoted to long-term business growth and meaningful team development. They operate with a strong commitment to enriching lives through memorable guest experiences, community involvement, and ethical business practices guided by core principles including integrity, compliance, and customer focus. At Hyatt Place Phoenix, associates are encouraged to grow professionally within an organization that values humility, respect, knowledge, and fulfillment.

This Full-Time role offers individuals a unique and rewarding opportunity to join the Hyatt Place Phoenix team as a Housekeeper. The housekeeper is responsible for maintaining exceptional cleanliness and order throughout the guest rooms and public areas, ensuring that the hotel’s aesthetic and comfort levels are consistently achieved. This position demands attention to detail, commitment to guest satisfaction, and the ability to work effectively both independently and as part of a team. Candidates in this role should be capable of performing physical tasks which include lifting, bending, and standing for extended periods. The ability to anticipate the needs of guests and respond promptly and courteously to special requests is essential. Housekeepers at Hyatt Place Phoenix contribute significantly to the overall guest experience by maintaining a clean, safe, and comfortable environment, enabling guests to enjoy their stay fully. The role also requires maintaining housekeeping supply carts, properly disposing of waste, and adhering to hotel policies and health standards. The hotel values associates who exhibit a punctual, organized, and detail-oriented approach to their work and who embrace the opportunity to grow their career in the hospitality industry. This position requires availability on weekends and holidays and offers a vibrant work atmosphere in a thriving downtown Phoenix setting. If you are motivated by customer service excellence and seek to become part of a dynamic and supportive team, Hyatt Place Phoenix welcomes your application.

Job Requirements

  • Must be available to work weekends and holidays
  • high attention to detail

Job Qualifications

  • Ability to interact with all associates and guests of the hotel
  • one year experience in similar role
  • high attention to detail

Job Duties

  • Anticipate guest expectations
  • clean guest rooms as assigned, including making beds, cleaning bathrooms, dusting and vacuuming
  • change and replenish bed linens, towels and guest amenities as needed
  • perform deep cleaning tasks as needed
  • stock, maintain and transport housekeeping supply cart daily
  • dispose of trash and recyclables
  • respond to special guest requests in a timely, friendly and efficient manner
  • demonstrate teamwork responsiveness when asked to do any task consistent with Hyatt Place standards
  • maintain organized work and great attention to detail

Job Criteria

Experience

Mid Level (3-7 years)


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