Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $21.00 - $22.00
Work Schedule
Standard Hours
Day Shifts
Benefits
People-first culture
Travel Discounts
Paid Time Off
Paid sick leave
401(k) matching
Paid holidays
Wellness Program
Job Description
Lodging Dynamics Hospitality Group is a well-established national hospitality management company with over 30 years of experience in the hospitality industry. The company operates a diverse portfolio of hotels across multiple states and renowned hotel brands including Marriott and Hilton. Lodging Dynamics is committed to its mission of "Make Money and Do Good," emphasizing the elevation of human dignity by delivering exceptional service and meaningful opportunities to employees, guests, and investors alike. This dedication to excellence and ethical business practices has made the company a recognized leader in the field of hotel management, offering stable and rewarding career paths within... Show More
Job Requirements
- High school degree or equivalent
- must have attention to detail and be customer service oriented
- ability to communicate in English satisfactorily with guests, management, and co-workers
- must possess a thorough knowledge of the hospitality industry and have sound administrative skills
- knowledge of basic math and analytical skills
- critical thinking using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
Job Qualifications
- High school degree or equivalent
- attention to detail and customer service oriented
- ability to communicate in English satisfactorily with guests, management, and co-workers
- thorough knowledge of the hospitality industry and sound administrative skills
- knowledge of basic math and analytical skills
- critical thinking skills using logic and reasoning to identify strengths and weaknesses of alternative solutions, conclusions or approaches to problems
Job Duties
- Greet guests upon interaction with a warm and friendly greeting
- clean guest rooms according to standards within allotted time frame by sweeping, mopping, scrubbing, or vacuuming
- change bed linens and replace towels and other amenities
- wipe down furniture and fixtures
- dust furniture, walls or equipment
- process guest items left in rooms according to lost and found policy
- practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards
- notify guest services when service is complete so rooms may be sold
- report any room unable to be serviced within an appropriate timeframe to supervisor
- report needed repairs of unsafe conditions to supervisor
- check for proper operation of all guest room equipment including televisions, cooling system, hair dryers etc.
- ensure all is in good working order prior to each day
- report any deficiency to the appropriate personnel to repair
- ensure all guest rooms are secure at all times by checking for proper operation of guest room doors and locks
- report any items requiring maintenance to immediate supervisor and/or engineering department
- follow procedures for team cleaning and self-inspection programs
- maintain linen cart and supplies neat and organized
- respond quickly to guest requests or complaints in a friendly manner and ensure appropriate action is taken
- provide a professional image at all times through appearance and dress
- maintain security of equipment, keys and supplies issued each day
- perform any assigned task not outlined above that the associate has the ability to perform
- refer to branded job description for additional duties if employed by a branded hotel property
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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