HOUSEKEEPING - Residence Inn Bakersfield

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $16.50 - $17.50
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Professional development opportunities

Job Description

Greens is a reputable hospitality brand known for its commitment to delivering top-quality guest experiences through exceptional service and attention to detail. As a well-established entity in the accommodation industry, Greens prides itself on maintaining impeccable standards of cleanliness, comfort, and overall guest satisfaction. Their team-oriented culture and strong values create a welcoming and professional working environment where employees take pride in contributing to a memorable stay for every guest.

The position of Guest Room Attendant at Greens is a vital role within the housekeeping department, directly impacting the overall guest experience. This role involves ensuring that guest rooms are consistently clean, neat, and adhere to the brand's exacting standards, which is essential in maintaining Greens' reputation for excellence. The Guest Room Attendant will be responsible for the careful use and organization of supplies within the housekeeping department to optimize efficiency and reduce waste.

This role requires a dedicated individual who values honesty, responsibility, and has excellent attendance. The ideal candidate will have a minimum of one year of experience in a similar role, contributing positively to their ability to manage cleaning tasks thoroughly and efficiently. Standing for extended periods, lifting heavy objects, and performing various physical activities such as bending and stretching are necessary aspects of this job, making physical stamina and the ability to perform major life activities paramount.

Moreover, the role requires flexibility in working hours, including occasional shifts on holidays, weekends, and evenings. Long hours can sometimes be part of the schedule to meet the demands of the hospitality industry. Greens encourages a customer-focused approach where attendants communicate warmly and professionally with guests and team members alike, fostering a hospitable and caring atmosphere.

Candidates must demonstrate multitasking abilities, attention to detail, and the capacity to thrive both independently and within a team setting. They must comply diligently with all company standards and procedures and manage their time effectively to ensure the timely completion of duties. Being well-groomed and maintaining a professional appearance is also essential as it represents the brand's image to its guests.

Effective communication skills, active listening, empathy, patience, and a pragmatic approach to problem-solving are core attributes sought in a successful candidate. Greens values attendants who can assist in resolving guest issues with professionalism and a positive attitude, ensuring guests feel welcomed and cared for throughout their stay.

Joining Greens as a Guest Room Attendant offers an opportunity to be part of a respected hospitality brand that prioritizes excellence in service and employee development. This role is ideal for individuals who are committed to upholding high standards, enjoy working in a dynamic environment, and have a passion for creating exceptional guest experiences.

Job Requirements

  • Must be able to perform major life activities: standing, lifting, bending, learning, reading, concentrating, thinking, and communicating
  • Must be able to stand for eight hours, bend, stretch, and reach
  • Work schedule varies and may include occasionally working on holidays, weekends, and evenings
  • Long hours are sometimes required
  • Must be able to push or pull 60 pounds and lift and/or carry 30 pounds

Job Qualifications

  • High school diploma or equivalent
  • Multi-task, detail-oriented, remain service-centric
  • Must be able to work alone
  • Comply with all standards
  • Manage time effectively
  • Communicate with guests and co-workers in a friendly and helpful professional manner
  • Work as a team member
  • Assist with guest issues, being professional, and maintaining a hospitable caring attitude
  • Well-groomed and professional appearance
  • Effective communication skills
  • Good listener
  • Emphatic and tolerant
  • Rational, prudent, and practical

Job Duties

  • To maximize guest satisfaction by providing neat and clean guest rooms in accordance with the standards of Greens and the Brand
  • Responsible for the usage and organization of supplies in the housekeeping department
  • Understands and implements the mission statement, values, and culture always

Job Criteria

Experience

Mid Level (3-7 years)


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