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Housekeeping - Raising Cane's River Center

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $13.50 - $17.25
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
flexible schedule
Employee Discounts
Retirement Plan
Life insurance

Job Description

The Raising Cane's River Center, operated by ASM Global, is a premier multi-purpose facility located in Baton Rouge, Louisiana. It hosts a variety of events including concerts, sports games, conventions, and other large gatherings, serving as a central hub for entertainment and community events in the region. ASM Global is a leading venue management company dedicated to providing world-class experiences through efficient operations, outstanding customer service, and well-maintained facilities. The Housekeeping Department plays a crucial role in ensuring a clean, safe, and welcoming environment for all guests and event participants. This full-time position offers flexible scheduling opportunities, making it suitable for candidates seeking steady employment with the ability to adapt to varying work hours including nights, weekends, and holidays. The salary is competitive for the industry, reflecting the part-time to full-time flexible nature of the role and the value placed on maintaining a pristine facility.

The Housekeeper position at Raising Cane's River Center involves comprehensive cleaning duties performed before, during, and after events. Responsibilities include sweeping, vacuuming, mopping, wax floors, trash collection, restroom sanitation, mirror and glass cleaning, and dusting furniture throughout the facility including arena seating areas. The role demands meticulous attention to detail and the physical ability to handle rigorous tasks such as lifting up to 50 pounds and standing for prolonged periods. Housekeepers are also responsible for managing housekeeping equipment and supplies, responding promptly to spills or hazards, and assisting with physical setup and conversion of the facility as needed for various events. An essential aspect of the role is adhering to safety standards and facility policies, ensuring both guest and employee well-being. This position requires strong communication skills to address guest inquiries with a friendly and helpful demeanor, reinforcing the center's commitment to excellent service.

Candidates must be at least 18 years old with a high school diploma or GED and have at least one year of housekeeping or floor technician experience. The work environment is dynamic and can expose employees to conditions such as fumes, wet floors, dust, and noise, requiring adaptability and resilience. Successful housekeepers at Raising Cane's River Center must be able to work independently, exercise good judgment, prioritize tasks efficiently, and maintain a professional appearance. They must also uphold ASM Global's Human Resources Policies and Business Code of Conduct, demonstrating reliability and integrity. This role is critical to the overall success of events hosted at the facility, ensuring guests enjoy a clean and pleasant atmosphere. If you are detail-oriented, dependable, and enjoy working in a fast-paced event setting, this position offers a rewarding opportunity within a reputable venue management organization.

Job Requirements

  • Must be at least 18 years old
  • must have high school diploma or GED
  • must be able to pass background check
  • must have 1-year housekeeping experience or floor technician experience preferred

Job Qualifications

  • Must be at least 18 years old
  • must have high school diploma or GED
  • must be able to pass background check
  • must have 1-year housekeeping experience or floor technician experience preferred
  • able to work independently exercising judgment and initiative
  • maintain effective working relationships with employees and others
  • work effectively under pressure and stringent schedules
  • organize and prioritize work to meet deadlines
  • follow oral and written instructions and communicate effectively

Job Duties

  • Conducts all cleaning duties including sweeping and vacuuming of carpets, mopping and waxing floors, trash pick-up and removal, cleaning of toilets and urinals, cleaning and shining of mirrors and glass, cleaning walls and trash cans, cleaning of arena seats, dusting furniture
  • control of housekeeping equipment including but not limited to brooms, mops, buckets and wringers, toilet brushes, garbage bags, push brooms, cleaning cloths, gloves, masks, and cleaning solutions
  • maintains a neat and clean appearance and wears the proper uniform at the direction of the supervisor or manager
  • responds to calls such as spilled drinks, broken glass, water leaks
  • observe and report facility repairs and maintenance as necessary
  • physical requisition conversion/setup of facility when necessary
  • follow safety standards for employees and report any potential safety hazards
  • ensure proper facility preparations for event requirements as requested
  • respond to guest inquiries in a friendly and helpful manner
  • maintain safe, secure, and sanitary working conditions and leave work area in a clean and orderly fashion
  • maintain general order for facility equipment for front of house, back of house, and housekeeping storage area
  • abides by all ASM Global policies in the Human Resources Policies and Procedures Manual and the Business Code of Conduct
  • other duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


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