Housekeeping Operations Manager- Full Time (City Wide LV)

Caesars Entertainment is a globally recognized leader in the hospitality and gaming industry, renowned for providing extraordinary experiences that immerse, inspire, and connect guests in spectacular ways. Founded with a vision to create magical environments with excellence, Caesars operates a portfolio of iconic resorts and casinos, including the world-famous Caesars Palace located in Las Vegas, Nevada. This premier resort features over 3,000 luxury rooms, 25 distinctive restaurants and cafes, 4.5 acres of pools and gardens, and an expansive 50,000 square foot spa. Known for its commitment to exceptional guest service and innovative entertainment, Caesars Entertainment embraces a corporate culture driven by its mission to "Create the Extraordinary" and guided by values such as "Blaze the Trail," "Together We Win," and "All-In on Service." The company is also deeply invested in corporate social responsibility through its People Planet Play framework, focusing on economic development, team member well-being, and community contribution.

The Housekeeping Operations Manager role at Caesars Entertainment is a full-time, on-site position based in Las Vegas, NV. This pivotal role is responsible for overseeing the daily operations of the housekeeping department, ensuring that all cleanliness and service standards align with the company's strategic goals and policies. The manager plays a vital role in operational management, cost control, and employee engagement to maintain a superior guest experience. Key responsibilities include managing productivity to meet short-term and long-term profitability targets, fostering a positive and inclusive work environment, and implementing procedures to uphold the property’s high standards of cleanliness and guest satisfaction.

This position requires a dynamic leader capable of mentoring and motivating a diverse team, maintaining top-tier appearance in all public areas including casino floors and guest rooms, and resolving guest complaints efficiently within the company’s philosophy. The manager supports the department by assisting the Assistant Director and works closely with human resources to ensure regulatory compliance and completion of mandatory training programs. Additionally, the role involves participating in hiring processes, conducting interviews, and overseeing employee discipline and coaching. The ideal candidate brings creativity, business intelligence, and a passion for delivering results while inspiring confidence across the team. Caesars Entertainment promotes a culture of inclusion, integrity, and teamwork, emphasizing a family-style service approach that strengthens both guest relationships and employee collaboration.

This role is well suited for individuals with at least three years of housekeeping experience at a major hotel or luxury resort, boasting strong customer service skills and the ability to lead effectively. Candidates should have at minimum a high school diploma or equivalent, though a bachelor’s degree in Hotel Management or a related field is preferred. The Housekeeping Operations Manager is expected to work varied shifts, including weekends and holidays, and must communicate effectively in English. By joining Caesars, employees become part of a globally respected brand that values diversity, innovation, and service excellence.