HOUSEKEEPING MGR.

The hiring establishment is a reputable hotel known for its commitment to exceptional service and guest satisfaction. As a leading hospitality provider, the hotel prides itself on maintaining a clean, welcoming, and well-managed environment for all guests and staff. With a strong emphasis on quality housekeeping and seamless operations, the hotel continuously strives to uphold the highest standards in the guest experience and property management. The company values professionalism, teamwork, and dedication among its employees to ensure every visitor enjoys their stay in a comfortable and pristine setting.

This job opening is for the position of Head Housekeeper or Executive Housekeeper, an essential leadership role responsible for overseeing all housekeeping and laundry operations within the hotel. The role requires a hands-on manager who can direct a team of housekeeping and laundry personnel to ensure the proper completion of cleaning duties throughout the hotel’s guest rooms, public areas, back of the house, and exterior facilities. The Head Housekeeper will also be responsible for supervising the appearance and maintenance of the hotel property from entrance to roof, including parking lots, landscaping, service areas, and waste management.

The ideal candidate will have a minimum of three years of hotel housekeeping experience, with at least one year in a supervisory capacity such as Head Housekeeper or Executive Housekeeper. A high school diploma or higher education is required. This role demands strong leadership, organizational skills, and a thorough understanding of hotel operating procedures, including the use of property management systems such as Quore. Responsibilities include managing staff schedules, conducting performance reviews, maintaining adequate staffing levels, inventory management for housekeeping and laundry supplies, and acting as the Manager on Duty when required.

In this role, the Head Housekeeper will play a critical part in enforcing housekeeping policies and procedures, ensuring high standards of cleanliness and guest service are met, and effectively handling guest complaints. The position requires the ability to work various shifts and adapt to the dynamic needs of the hotel operations, filling in for staff as necessary. Strong communication skills, a professional appearance, and the ability to foster goodwill among guests and associates are essential qualities for success in this role.

Overall, this opportunity is ideal for a motivated hospitality professional seeking to advance their career in hotel management with a focus on housekeeping and property maintenance. The company offers a supportive work environment where leadership skills and attention to detail are highly valued, and where the candidate will have the opportunity to make a significant impact on guest satisfaction and operational efficiency.