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Hilton

Housekeeping Manager - Embassy Suites by Hilton Atlanta Buckhead

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Medical insurance
Mental Health Resources
Paid Time Off
Travel discount
Parental leave
Matching 401(k)
Employee Stock Purchase Program
debt-free education
Career growth and development
Recognition and rewards program

Job Description

Embassy Suites by Hilton Atlanta Buckhead is a distinguished hotel property located in the upscale Buckhead fashion district, positioned conveniently between Lenox Mall, Phipps Plaza, and The Shoppes at Buckhead. This location offers guests access to premier shopping, dining, and entertainment experiences, making it a favored destination for travelers and visitors. The hotel boasts 326 well-appointed suites and is just blocks from a MARTA rail station, providing excellent transportation accessibility throughout Atlanta. As a part of the Hilton brand, the hotel upholds a standard of excellence that aligns with Hilton's global reputation for quality, innovation, and remarkable guest services.

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Job Requirements

  • Full availability including weekdays, weekends, and holidays
  • Ability to work full-time
  • Proven housekeeping management experience
  • Strong leadership and team-building skills
  • Familiarity with housekeeping systems and hotel operations
  • Excellent communication skills
  • Detail-oriented and organized approach to work
  • Commitment to maintaining high standards of cleanliness and guest service

Job Qualifications

  • Minimum two years of experience in housekeeping management
  • Strong organizational and communication skills
  • Experience with hotel operations systems such as HOTSOS preferred
  • Background in hotel operations
  • Ability to build and lead a team effectively
  • Skill in maintaining high standards of cleanliness and service
  • Ability to manage budgets and forecast departmental needs
  • Experience in performance monitoring and staff development

Job Duties

  • Manage daily housekeeping operations including maintaining cleanliness, service and product quality standards of guest rooms, public spaces, restrooms, offices, and banquet, meeting, and conference rooms
  • Ensure rooms are clean and available to guests in a timely and efficient manner
  • Manage daily systems use and management, cost controls and overall profitability, budgeting and forecasting, department management, policy and procedure implementation and enforcement, and meeting participation and facilitation
  • Assist in monitoring and developing team member performance including providing supervision, conducting counseling and evaluations, and delivering recognition and reward
  • Oversee and conduct room inspections
  • Recruit, interview and train team members
  • Maintain strong communication and organization within the team to uphold high standards

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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