Housekeeping Manager

The Verve Hotel Boston Natick is a prominent member of the Tapestry Collection by Hilton, situated in a vibrant community that blends modern comfort with a touch of distinctive style. This full-service hotel is renowned for providing exceptional guest experiences, reflecting Hilton’s globally recognized brand standards. The Verve Hotel focuses on creating an inviting and sophisticated environment that caters to both business travelers and leisure guests, offering refined accommodations and an array of amenities designed to enhance every stay. With a commitment to innovation, community engagement, and professional excellence, the hotel fosters a collaborative, high-performance culture that empowers its team members to thrive and grow within the hospitality industry. The Verve Hotel is proud to be an Equal Opportunity Employer, dedicated to diversity and inclusion in its workforce.

The position of Housekeeping Manager at The Verve Hotel Boston Natick is an exciting leadership role ideal for a hospitality professional who is passionate about maintaining the highest standards of cleanliness and guest satisfaction. The Housekeeping Manager will play a critical role in overseeing the daily operations of the housekeeping department, managing a team dedicated to ensuring that guest rooms and public spaces consistently meet brand and safety standards. This role demands a hands-on manager who is not only motivated to lead but also skilled in training, scheduling, and inspiring housekeeping staff to deliver exceptional service. The manager is responsible for regular inspection of rooms and communal areas, addressing any deficiencies promptly to uphold the hotel’s reputation for excellence.

In addition to operational responsibilities, the Housekeeping Manager will coordinate closely with other departments such as Front Office and Engineering to ensure seamless room readiness and maximal guest satisfaction. Managing inventory, supplies, and equipment effectively while controlling labor and departmental costs is an integral part of this position. The role also involves handling guest requests and concerns with professionalism and urgency, promoting a positive and efficient working environment throughout the department. Understanding and enforcing compliance with safety, sanitation, and health regulations is essential. The Housekeeping Manager will maintain accurate records, including reports, inspection logs, and staffing documents, contributing to effective departmental management and continuous improvement. This full-time role offers a competitive salary range of $55,000 to $65,000 annually, complemented by Hilton’s renowned benefits package including medical, dental, vision insurance, career advancement opportunities, and more. Joining The Verve Hotel Boston Natick means becoming part of a dynamic team where your leadership can make a meaningful impact on guest experiences and operational excellence.