Job Overview
Employment Type
Full-time
Compensation
Salary
Range $42,000.00 - $45,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
room discounts
Discounts at restaurants
Discounts at cafes
Discounts at lounges
Discounts at golfing
Discounts at skiing
Discounts at spa
Two for one movie theater coupons
Paid Time Off
flexible scheduling
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Employee assistance program
401k with employer match
Job Description
Kimpton Hotel Monaco Pittsburgh is a distinguished boutique hotel located in the heart of Pittsburgh, housed within the historic James H. Reed building, which was originally built in 1903. This 248-room hotel masterfully combines old-world architectural charm with bold, whimsical interiors, creating a unique and inviting atmosphere for guests. Part of Marcus Hotels & Resorts, a division of The Marcus Corporation with over 60 years of operational and service excellence, the hotel embodies a commitment to extraordinary hospitality experiences. With a focus on individuality, personal growth, and inclusivity, Kimpton Hotel Monaco fosters a vibrant workplace culture that celebrates diversity and empowers employees to bring their authentic selves to work. The hotel is situated in a city undergoing a creative renaissance, making it a landmark destination for travelers seeking an innovative and uniquely styled accommodation option in Pittsburgh.
The role offered is for a Housekeeping Supervisor, who will play a pivotal role in maintaining the high standards of cleanliness and guest satisfaction that Kimpton Hotel Monaco is known for. This position demands a proactive leader who can efficiently coordinate and oversee the activities of the housekeeping team. The supervisor will be responsible for recruiting, training, and managing housekeeping staff to ensure that every guest room and public area is cleaned and maintained to impeccable standards. Communication with other hotel departments such as Front Desk, Sales, and Maintenance is essential to ensure a seamless and exceptional guest experience. The Housekeeping Supervisor will also be tasked with managing budgets related to housekeeping supplies and labor, ensuring cost-effective operations without compromising quality.
This position offers an excellent career opportunity for those passionate about boutique hotel management and hospitality excellence. The successful candidate will enjoy a dynamic work environment where their contributions directly impact the hotel’s reputation and guest satisfaction. With a salary range of $42,000 to $45,000 and benefits including medical, dental, and vision insurance after 30 days of employment, paid time off, flexible scheduling, and staff discounts across Marcus Hotels & Resorts properties, this role is both rewarding and supportive of professional growth. The Kimpton Hotel Monaco Pittsburgh values genuine guest connections and seeks a Housekeeping Supervisor who is enthusiastic about fostering a positive, productive team and upholding the hotel’s vibrant culture of 'Be Yourself, Lead Yourself, Make It Count.' This opportunity is ideal for candidates with a background in boutique hotel housekeeping management, strong organizational skills, and a dedication to quality service delivery.
The role offered is for a Housekeeping Supervisor, who will play a pivotal role in maintaining the high standards of cleanliness and guest satisfaction that Kimpton Hotel Monaco is known for. This position demands a proactive leader who can efficiently coordinate and oversee the activities of the housekeeping team. The supervisor will be responsible for recruiting, training, and managing housekeeping staff to ensure that every guest room and public area is cleaned and maintained to impeccable standards. Communication with other hotel departments such as Front Desk, Sales, and Maintenance is essential to ensure a seamless and exceptional guest experience. The Housekeeping Supervisor will also be tasked with managing budgets related to housekeeping supplies and labor, ensuring cost-effective operations without compromising quality.
This position offers an excellent career opportunity for those passionate about boutique hotel management and hospitality excellence. The successful candidate will enjoy a dynamic work environment where their contributions directly impact the hotel’s reputation and guest satisfaction. With a salary range of $42,000 to $45,000 and benefits including medical, dental, and vision insurance after 30 days of employment, paid time off, flexible scheduling, and staff discounts across Marcus Hotels & Resorts properties, this role is both rewarding and supportive of professional growth. The Kimpton Hotel Monaco Pittsburgh values genuine guest connections and seeks a Housekeeping Supervisor who is enthusiastic about fostering a positive, productive team and upholding the hotel’s vibrant culture of 'Be Yourself, Lead Yourself, Make It Count.' This opportunity is ideal for candidates with a background in boutique hotel housekeeping management, strong organizational skills, and a dedication to quality service delivery.
Job Requirements
- Bachelors degree in hospitality or similar industry preferred
- minimum of 2 years management experience in boutique hotel industry
- basic knowledge of MS Office
- flexible schedule, able to work evenings, weekends and holidays
Job Qualifications
- Bachelors degree in hospitality or similar industry preferred
- minimum of 2 years management experience in boutique hotel industry
- basic knowledge of MS Office
- strong leadership skills
- excellent communication abilities
- ability to train and develop staff
- proactive problem-solving skills
- knowledge of housekeeping best practices
Job Duties
- Select staff, recruit, hire, and train qualified housekeeping personnel
- ensure all meeting room functions are properly set up according to the requests indicated on the meeting room/event function sheets
- confirm all housekeeping staff members have arrived or find substitutes for absence employees
- prepare and distribute room assignments and keys to the housekeeping attendants daily
- check floors periodically, update the current room status, and find opportunities for service improvements
- communicate with Front Desk, Sales, and Maintenance Departments to ensure a high quality product and service level is delivered to our guests
- answer the department telephone to respond quickly to requests from guests
- check hotel's computer for information concerning room status and enter updated room status
- review outside laundry facility servicing to ensure quality, undamaged linens and consistent delivery, keeping in mind the budgetary guidelines
- review and update systems and supplies purchase for guest room accommodations using budgetary guidelines
- orient and familiarize new personnel with hotel facilities and operating hours
- train by instruction and practice, both formally and on-the-job
- and update staff on any new laws or regulations necessary to safely perform their tasks
- maintain good performance and productivity levels by setting quality standards following hotel procedures and policies
- control all expenditures relating to Housekeeping, including, labor, guest room supplies, and all cleaning supplies and equipment
- maintain high quality of housekeeping standards in: a) the guest rooms
- b) linens and uniforms
- c) lost and found
- d) laundry
- and e) janitorial department and night cleaners
- establish quality-cleaning programs to ensure appearance and life of all furniture, fixtures and equipment
- submit requests for repair of cleaning equipment
- requisition or purchase other supplies and equipment for hotel room honor bars, toiletries, and paper products
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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