Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $14.25 - $20.25
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development opportunities
Career advancement opportunities
Job Description
LBA Hospitality Services is a distinguished company specializing in hotel and lodging management, known for its commitment to providing outstanding guest experiences and maintaining high standards of hospitality. The organization operates in the hospitality industry, focusing on cleanliness, guest satisfaction, and efficient management of hotel operations. Employing advanced hospitality protocols and friendly, professional staff, LBA Hospitality Services ensures that all guests enjoy a comfortable and welcoming stay. Beyond guest services, the company prioritizes employee development and adherence to security standards, creating a trustworthy and professional environment for both guests and associates.
The available role is a Housekeeping Supervisor position within LBA Hospitality Services. This role is critical in overseeing and coordinating the housekeeping department to maintain cleanliness and hygiene standards across guest rooms and public areas. The Housekeeping Supervisor manages labor and costs, controls supplies and equipment, and ensures safety and security compliance in all housekeeping activities. This position requires a professional, courteous, and service-oriented individual who can lead a team while providing top-tier guest service that aligns with LBA’s standards. The role includes training new employees, conducting inspections, managing inventories, and handling administrative tasks such as payroll and scheduling. The position demands physical stamina and a hands-on approach, as associates will be required to stand, lift, bend, and communicate effectively throughout their shifts.
The Housekeeping Supervisor must have experience supervising a team and possess extensive knowledge of housekeeping practices in hotels or similar facilities. The role is full-time and requires a physical presence at the hotel, with the possibility of working any shift, including weekends. This position is an opportunity for personal growth and advancement within the company, with potential career paths leading to Executive Housekeeper or Assistant General Manager. LBA Hospitality Services values honesty and trustworthiness, emphasizing these qualities given the access associates have to private guest areas. Applicants must pass security clearances and demonstrate a commitment to maintaining guest privacy and high service standards. This comprehensive role blends operational oversight with direct guest interaction, ensuring every guest experiences a clean, safe, and welcoming environment during their stay.
The available role is a Housekeeping Supervisor position within LBA Hospitality Services. This role is critical in overseeing and coordinating the housekeeping department to maintain cleanliness and hygiene standards across guest rooms and public areas. The Housekeeping Supervisor manages labor and costs, controls supplies and equipment, and ensures safety and security compliance in all housekeeping activities. This position requires a professional, courteous, and service-oriented individual who can lead a team while providing top-tier guest service that aligns with LBA’s standards. The role includes training new employees, conducting inspections, managing inventories, and handling administrative tasks such as payroll and scheduling. The position demands physical stamina and a hands-on approach, as associates will be required to stand, lift, bend, and communicate effectively throughout their shifts.
The Housekeeping Supervisor must have experience supervising a team and possess extensive knowledge of housekeeping practices in hotels or similar facilities. The role is full-time and requires a physical presence at the hotel, with the possibility of working any shift, including weekends. This position is an opportunity for personal growth and advancement within the company, with potential career paths leading to Executive Housekeeper or Assistant General Manager. LBA Hospitality Services values honesty and trustworthiness, emphasizing these qualities given the access associates have to private guest areas. Applicants must pass security clearances and demonstrate a commitment to maintaining guest privacy and high service standards. This comprehensive role blends operational oversight with direct guest interaction, ensuring every guest experiences a clean, safe, and welcoming environment during their stay.
Job Requirements
- High school diploma or equivalent
- one year of supervisory experience managing at least three associates
- three years of housekeeping experience in lodging, hotels, hospitals, or care facilities
- ability to perform physical activities including standing for eight hours, lifting or carrying up to 30 pounds, pushing or pulling 60 pounds unassisted, bending, stretching, crawling, kneeling, seeing, hearing, and communicating effectively
- ability to pass company security clearances
- honesty and trustworthiness as essential character traits
- ability to learn and use computer systems including Quore and Hotel Effectiveness
- ability to multitask and remain service centric
- available to work any day or shift including weekends
- willingness to travel overnight if required
- physical presence at the hotel mandatory
- strong communication skills with guests and associates via messages and logbooks
Job Qualifications
- High school diploma or equivalent
- one year of experience supervising at least three associates
- three years of housekeeping experience in lodging, hotels, hospitals, or care facilities
- knowledge of supervising and managing staff techniques
- understanding of materials, supplies, and equipment used in housekeeping
- familiarity with property services, hours of operations, room types, rates, and discounts
- proficiency in safety and security measures
- ability to manage payroll and maintain weekly reports
- basic computer skills for reporting and inventory management
- strong management skills including interviewing, training, coaching, motivating, counseling, disciplining, and termination
Job Duties
- Manage and coordinate the activities of the housekeeping team through daily and monthly meetings
- train new housekeeping associates and provide ongoing coaching and disciplinary documentation
- assist with interviewing and hiring for housekeeping and laundry departments
- inspect hotel rooms, public spaces, back of the house, and grounds to ensure sanitation, brand standards, and health and safety compliance
- maintain necessary items for housekeeping and laundry operations including guest loaned items and supplies through inventory, ordering, receiving, and invoice processing
- ensure all equipment is in proper working order including vacuums and laundry machines
- oversee room key controls to ensure safety and security of guests and associates
- present training resources for continuous education of housekeeping staff
- schedule and work within designated labor model
- enforce policies to maintain guest privacy and implement new policies as needed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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