Housekeeping Manager

Macon, GA, USA|Travel, Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $14.25 - $20.25

Work Schedule

Flexible

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Training and development opportunities

Career advancement opportunities

Job Description

LBA Hospitality Services is a distinguished company specializing in hotel and lodging management, known for its commitment to providing outstanding guest experiences and maintaining high standards of hospitality. The organization operates in the hospitality industry, focusing on cleanliness, guest satisfaction, and efficient management of hotel operations. Employing advanced hospitality protocols and friendly, professional staff, LBA Hospitality Services ensures that all guests enjoy a comfortable and welcoming stay. Beyond guest services, the company prioritizes employee development and adherence to security standards, creating a trustworthy and professional environment for both guests and associates.

The available role is a Housekeeping Supervisor positi... Show More

Job Requirements

High school diploma or equivalent
one year of supervisory experience managing at least three associates
three years of housekeeping experience in lodging, hotels, hospitals, or care facilities
ability to perform physical activities including standing for eight hours, lifting or carrying up to 30 pounds, pushing or pulling 60 pounds unassisted, bending, stretching, crawling, kneeling, seeing, hearing, and communicating effectively
ability to pass company security clearances
honesty and trustworthiness as essential character traits
ability to learn and use computer systems including Quore and Hotel Effectiveness
ability to multitask and remain service centric
available to work any day or shift including weekends
willingness to travel overnight if required
physical presence at the hotel mandatory
strong communication skills with guests and associates via messages and logbooks

Job Qualifications

High school diploma or equivalent
one year of experience supervising at least three associates
three years of housekeeping experience in lodging, hotels, hospitals, or care facilities
knowledge of supervising and managing staff techniques
understanding of materials, supplies, and equipment used in housekeeping
familiarity with property services, hours of operations, room types, rates, and discounts
proficiency in safety and security measures
ability to manage payroll and maintain weekly reports
basic computer skills for reporting and inventory management
strong management skills including interviewing, training, coaching, motivating, counseling, disciplining, and termination

Job Duties

Manage and coordinate the activities of the housekeeping team through daily and monthly meetings
train new housekeeping associates and provide ongoing coaching and disciplinary documentation
assist with interviewing and hiring for housekeeping and laundry departments
inspect hotel rooms, public spaces, back of the house, and grounds to ensure sanitation, brand standards, and health and safety compliance
maintain necessary items for housekeeping and laundry operations including guest loaned items and supplies through inventory, ordering, receiving, and invoice processing
ensure all equipment is in proper working order including vacuums and laundry machines
oversee room key controls to ensure safety and security of guests and associates
present training resources for continuous education of housekeeping staff
schedule and work within designated labor model
enforce policies to maintain guest privacy and implement new policies as needed

Job Criteria

Experience

Mid Level (3-7 years)

Job Location

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