Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $16.00 - $22.75
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Paid Time Off
Health Insurance
employee discount
Career development opportunities
Retirement Plan
Job Description
Kolter Hospitality is a distinguished hospitality company recognized for delivering exceptional guest experiences through impeccable service and well-maintained properties. As a leader in the hotel industry, Kolter Hospitality prides itself on maintaining high standards in cleanliness, guest comfort, and operational excellence. Their commitment to service excellence has positioned them as a trusted name for travelers seeking quality accommodations and personalized care within their hotel environments. With an emphasis on creating memorable stays, Kolter Hospitality invests heavily in staff training, operational procedures, and innovative housekeeping management techniques.
The Housekeeping Manager role at Kolter Hospitality is a pivotal position responsible for overseeing the entire housekeeping and laundry operations to ensure the highest standards of cleanliness and guest satisfaction. This leadership role involves planning, organizing, and directing all activities related to housekeeping staff, linen and supply inventory, maintenance coordination, and budgeting. The manager's goal is to maintain the hotel’s physical condition and guestroom standards in alignment with Kolter Hospitality's quality benchmarks.
This position demands a collaborative approach, where the manager works closely with various departments including engineering for maintenance programs and finance for payroll and budget control. The role is critical in establishing housekeeping policies and procedures that promote efficiency, safety, and guest service excellence. The manager must also ensure that all housekeeping staff are adequately trained, scheduled, and motivated to provide consistent, high-quality service.
Key responsibilities include inspecting guestrooms and public areas daily, managing inventory systems for linens and cleaning supplies, controlling costs while maximizing departmental performance, and ensuring that all safety protocols are strictly followed. The manager will lead recruitment, onboarding, and training efforts, fostering a team environment that emphasizes respect, professionalism, and continuous improvement.
This full-time position requires availability for most weekends and holidays, aligning with the hospitality industry's operational demands. The role offers an opportunity to grow within the company, with Kolter Hospitality valuing commitment to personal and professional development. Pre-employment conditions include a drug test and background check, underscoring the company’s commitment to maintaining a safe and productive work environment.
Overall, the Housekeeping Manager at Kolter Hospitality is a leadership-driven professional dedicated to maintaining and elevating the cleanliness standards and guest experience of their hotels. Candidates passionate about hospitality operations with proven supervisory experience in hotel housekeeping will find this role rewarding and impactful within a supportive company culture.
The Housekeeping Manager role at Kolter Hospitality is a pivotal position responsible for overseeing the entire housekeeping and laundry operations to ensure the highest standards of cleanliness and guest satisfaction. This leadership role involves planning, organizing, and directing all activities related to housekeeping staff, linen and supply inventory, maintenance coordination, and budgeting. The manager's goal is to maintain the hotel’s physical condition and guestroom standards in alignment with Kolter Hospitality's quality benchmarks.
This position demands a collaborative approach, where the manager works closely with various departments including engineering for maintenance programs and finance for payroll and budget control. The role is critical in establishing housekeeping policies and procedures that promote efficiency, safety, and guest service excellence. The manager must also ensure that all housekeeping staff are adequately trained, scheduled, and motivated to provide consistent, high-quality service.
Key responsibilities include inspecting guestrooms and public areas daily, managing inventory systems for linens and cleaning supplies, controlling costs while maximizing departmental performance, and ensuring that all safety protocols are strictly followed. The manager will lead recruitment, onboarding, and training efforts, fostering a team environment that emphasizes respect, professionalism, and continuous improvement.
This full-time position requires availability for most weekends and holidays, aligning with the hospitality industry's operational demands. The role offers an opportunity to grow within the company, with Kolter Hospitality valuing commitment to personal and professional development. Pre-employment conditions include a drug test and background check, underscoring the company’s commitment to maintaining a safe and productive work environment.
Overall, the Housekeeping Manager at Kolter Hospitality is a leadership-driven professional dedicated to maintaining and elevating the cleanliness standards and guest experience of their hotels. Candidates passionate about hospitality operations with proven supervisory experience in hotel housekeeping will find this role rewarding and impactful within a supportive company culture.
Job Requirements
- Able to work most weekends and holidays
- Report to work on time and in proper uniform
- Ability to stand/walk for up to 8 hours
- Ability to lift, pull and push moderate weight minimum of 50 lbs
- Pre-employment drug test and background check required
- Willingness to follow all safety procedures
- No formal education required but bachelor’s degree preferred
Job Qualifications
- Three years previous hotel housekeeping supervisor or management experience
- Bachelor’s degree preferably hotel management or equivalent education a plus
- Ability to operate a computer, phone and other office equipment
- Strong leadership and team management skills
- Excellent communication and organizational skills
- Knowledge of housekeeping standards and procedures
- Commitment to providing personalized guest service
Job Duties
- Establish standards and procedures for housekeeping staff
- Inspect and evaluate physical condition of hotel
- Manage, control and operate within budget for maximum performance
- Ensure proper inventory of all linens needed for guestroom and property PAR is maintained
- Ensure guest supplies and cleaning supplies are in stock by maintaining proper inventory
- Properly schedule staff to provide coverage and adjust accordingly
- Hire and train all housekeeping/laundry staff
- Monitor payroll and productivity of department to meet forecast and budget
- Inspect rooms and public areas daily
- Manage the lost and found process
- Work with engineering on preventative maintenance program
- Report any items in need of repair
- Follow all safety procedures while working
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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