Housekeeping Manager

Salinas, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $70,000.00 - $72,000.00

Work Schedule

Flexible

Weekend Shifts

Benefits

Multiple Tiers of Medical Coverage

Dental Insurance

Vision Insurance

24/7 Teledoc service

Tuition Reimbursement

Paid Time Off

401k Match

Job Description

Hyatt Regency Monterey Hotel and Spa on Del Monte Golf Course is a distinguished luxury resort located in the scenic Monterey Peninsula of California, renowned for its stunning coastal views and exceptional amenities. Part of the esteemed Davidson Hospitality Group portfolio, Hyatt Regency Monterey offers guests an unforgettable blend of elegance, comfort, and a welcoming atmosphere. Davidson Hospitality Group is a prominent full-service management company that oversees some of the most prestigious hotels, restaurants, and entertainment venues across the United States, partnering with major brands like Hilton, Hyatt, Kimpton, Marriott, and Margaritaville. This ensures that Hyatt Regency Monterey maintains high standards of hospitality and guest service while providing a nurturing environment for its employees.

The resort is known for its commitment to excellence, guest satisfaction, and employee development, creating a rewarding workplace culture that values teamwork, innovation, and consistent growth. Employees at Hyatt Regency Monterey benefit from a rich array of opportunities to advance their careers within an organization that embraces entrepreneurship backed by the resources and expertise of a larger company.

The Housekeeping Supervisor role at Hyatt Regency Monterey Hotel and Spa is a pivotal position dedicated to maintaining exceptional cleanliness and orderliness throughout the property. This role requires overseeing the daily operations of the housekeeping department, ensuring that all guestrooms and public areas are cleaned to the highest standards. The Supervisor is responsible for coordinating with housekeeping staff to manage room cleaning schedules and attend to special requests, inspecting rooms and public areas for cleanliness and maintenance needs, and promptly addressing any unsafe conditions or guest concerns.

This position entails supervising payroll, scheduling, inventory control, and supply ordering to optimize departmental efficiency and manage labor costs prudently. In addition, the Housekeeping Supervisor plays a critical role in training, developing, and coaching housekeeping colleagues to ensure a consistently high level of service and compliance with sanitation and safety policies. The role also involves preparing and inspecting VIP rooms, conducting room audits, and participating in mandatory meetings to align with operational standards and goals.

Effective communication skills are essential, as the Housekeeping Supervisor acts as a liaison between housekeeping staff, front desk, maintenance, and guests. Flexibility to work evenings, weekends, and holidays is required to ensure continuous coverage and excellent service. This position offers an annual salary range of USD $70,000 to USD $72,000, reflecting the significance and responsibility of the role within the resort’s operation.

Joining Hyatt Regency Monterey means being part of a prestigious team dedicated to delivering memorable guest experiences in a serene and luxurious setting. Employees enjoy a work environment that fosters personal and professional growth, supported by a strong company culture that prizes excellence and respect. The resort’s commitment to employee well-being is demonstrated through an extensive benefits package that includes multiple medical coverage options, dental and vision insurance, 24/7 telemedicine services, tuition reimbursement, paid time off, and retirement plans. Hyatt Regency Monterey values diversity and inclusion, providing an equal opportunity workplace for all applicants. This role appeals to hospitality professionals who are passionate about delivering top-tier service and eager to advance their careers within a leading hotel and spa destination.

Job Requirements

two years prior housekeeping management experience
ability to communicate effectively with the public and other employees
experience in scheduling needs
experience in efficient and timely cleaning of rooms
no employee will pose a direct threat to the health/safety of self or others
the ability to communicate in Spanish is helpful

Job Qualifications

ability to communicate effectively with the public and other employees
two years prior housekeeping management experience
the ability to communicate in Spanish is helpful
experience in scheduling needs
experience in efficient and timely cleaning of rooms

Job Duties

monitor all the daily operations of the housekeeping department including the cleanliness of all guest rooms and public areas daily
document areas cleaned by room attendants and report any issues such as room damage or maintenance requests to the front office
ensure all cleaning equipment is in proper working condition and make arrangements for repairs as needed
address guest concerns and respond in a timely manner logging and notifying departments as required
oversee payroll scheduling inventory control and supply ordering to ensure efficient department operations
manage labor costs and departmental expenses responsibly
oversee the recruitment and training of all housekeeping colleagues as well as conducting room audit
ensure workplace safety and compliance with sanitation policies
ensure employees are informed daily about priorities to personalize service
flexibility to work evenings weekends and holidays as required
weekend coverage required
other duties as assigned