Housekeeping Lead Supervisor (Housekeeping Assistant Manager)

Provo, UT, USA|Onsite

Job Overview

Employment Type

Hourly

Full-time

Compensation

Type:

Hourly

Rate:

Exact $24.00

Work Schedule

Standard Hours

Weekend Shifts

Benefits

Medical insurance

Dental Insurance

Vision Insurance

401k

Paid Time Off

Employee Discounts

Season pass

Job Description

Sundance Mountain Resort is a renowned destination known for its exceptional hospitality and stunning mountain environment. This resort offers a unique blend of recreational and luxury experiences, drawing guests who appreciate both outdoor adventure and refined comfort. As a full-service resort, Sundance emphasizes high standards in guest services, implementing meticulous care in all operational aspects to maintain its reputation. The resort continuously seeks dedicated professionals who are committed to excellence and enthusiastic about contributing to an outstanding guest experience.

The position available is for a Housekeeping Lead Supervisor, also referred to as a Housekeeping Assistant Manager. This rol... Show More

Job Requirements

High school diploma or equivalent
one to three years of related experience or training
valid U.S. driver's license in good standing
ability to regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, occasionally lift and/or move up to 50 pounds
age 21 or older
availability to work weekends and holidays
ability to perform tasks in a moderate noise environment
willingness to work full-time year-round

Job Qualifications

High school diploma or general education degree (GED)
one to three years' related experience and/or training or equivalent combination of education and experience
must possess a valid U.S. driver's license in good standing according to Sundance's insurance guidelines
must be 21 years of age or older
ability to perform essential duties satisfactorily with reasonable accommodations if needed

Job Duties

Supervise all employees in assigned sections
responsible for homeowner checks
train new supervisors and existing supervisors in upholding Sundance's commitment to excellence in cleanliness, guest experience and productivity
perform homeowner inspections before arrival of all homeowners
perform random quality inspections on vacant rooms and stayovers
inspect all checkouts in assigned sections
ensure all closets and storage areas are clean and stocked
ensure cleanliness of rooms/areas in assigned sections as well as all amenities are stocked, ie: clean robes, slippers, folder, and magazines, guest supplies
inspect housepersons' work in assigned areas
ensuring cleanliness is maintained and garbage and linen are picked up every two hours
safely transport housekeepers to designated areas in a timely manner
ensure units are cleaned to the Sundance standard in the proper amount of time
train housekeepers on efficiencies used to meet cleanliness standards
report missing / broken items in the units
replace dishes in the units
ensure housekeepers take all cleaning tools needed for the day
ensure housekeepers follow our recycling program
train, document, and follow up on standards of the week
change status of cleaned rooms via phone and computer
communicate problems and requests in need of attention to other departments in a timely manner
delegate work evenly to room attendants and horsepersons in assigned section
assist in keeping housekeeping office clean and organized
ensure cleanliness and maintenance of Sundance vehicles
ensure all checkout rooms are cleaned by 4:00 PM, and then call the Housekeeping Manager for more assignments
ensure each employee is wearing a neat and complete uniform including nametag in compliance with Sundance and Housekeeping appearance policies
make sure all keys and radios checked out have been returned to safety
conduct inventory once monthly
conduct employee reviews once per quarter
maintain the stock of housekeeping equipment and make orders when necessary
track spending in housekeeping checkbook
communicate with other departments as needed to elevate guest experience or problem solve
conduct new employee interviews and process new hire paperwork

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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