Housekeeping Houseperson - Waldorf Astoria Monarch Beach Resort and Club
Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $24.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Paid Time Off
Health Insurance
Dental Insurance
Employee Stock Purchase Program
Travel Discounts
Paid parental leave
Employee assistance program
Job Description
The Waldorf Astoria Monarch Beach Resort & Club is an award-winning AAA 5-Diamond luxury resort located in the picturesque coastal town of Dana Point, California. Nestled atop a 150-foot seaside bluff and spanning 175 acres, the resort offers breathtaking ocean views, exquisite accommodations, and an array of world-class amenities. This prestigious resort features over 400 rooms, 115,000 square feet of indoor and outdoor meeting space, and eight distinctive food and beverage outlets, including four restaurants, a beach club, a lounge, a marketplace, and an in-room dining service. Dana Point itself is renowned for its iconic role in the birth of California's surf culture and its laid-back, vibrant lifestyle, making the resort a prime destination for guests seeking relaxation, adventure, and impeccable service.
The Waldorf Astoria Monarch Beach Resort is currently seeking a dedicated and enthusiastic Houseperson to join the Housekeeping Team on a full-time basis. The position offers competitive hourly pay of $24.00, tailored to the candidate's experience and local market conditions, and requires flexibility to work two shifts—8:30 am to 5:00 pm or 2:30 pm to 11:00 pm—including weekdays, weekends, and holidays. As a Houseperson, you will play a vital role in maintaining the cleanliness, organization, and overall presentation of public and guest areas within the resort. Beyond cleaning duties, the role involves delivering outstanding hospitality and guest service, ensuring every visitor enjoys a memorable and welcoming experience. Responsibilities include maintaining spotless public areas such as restrooms, hallways, stairwells, elevators, offices, and event spaces through dusting, polishing, vacuuming, mopping, and trash removal. You will also assist with guests' requests, support room cleaning efforts, manage housekeeping supplies by stocking and organizing storage areas, and participate in special projects like deep cleaning and furniture rearrangement.
The ideal candidate will embody Hilton's core values of hospitality, integrity, leadership, teamwork, ownership, and a sense of urgency to create positive impacts. The Waldorf Astoria Monarch Beach Resort offers a supportive team environment and extensive benefits to promote employee well-being and career growth, including generous paid time off, mental health resources, personalized caregiving support, and exciting travel discounts. Joining this award-winning culture means being part of a globally recognized hospitality leader committed to excellence, innovation, and making every guest stay extraordinary. If you are passionate about cleanliness, guest service, and working in a dynamic, luxury resort setting, the Houseperson role at the Waldorf Astoria Monarch Beach Resort & Club is an excellent opportunity to thrive and grow your career.
The Waldorf Astoria Monarch Beach Resort is currently seeking a dedicated and enthusiastic Houseperson to join the Housekeeping Team on a full-time basis. The position offers competitive hourly pay of $24.00, tailored to the candidate's experience and local market conditions, and requires flexibility to work two shifts—8:30 am to 5:00 pm or 2:30 pm to 11:00 pm—including weekdays, weekends, and holidays. As a Houseperson, you will play a vital role in maintaining the cleanliness, organization, and overall presentation of public and guest areas within the resort. Beyond cleaning duties, the role involves delivering outstanding hospitality and guest service, ensuring every visitor enjoys a memorable and welcoming experience. Responsibilities include maintaining spotless public areas such as restrooms, hallways, stairwells, elevators, offices, and event spaces through dusting, polishing, vacuuming, mopping, and trash removal. You will also assist with guests' requests, support room cleaning efforts, manage housekeeping supplies by stocking and organizing storage areas, and participate in special projects like deep cleaning and furniture rearrangement.
The ideal candidate will embody Hilton's core values of hospitality, integrity, leadership, teamwork, ownership, and a sense of urgency to create positive impacts. The Waldorf Astoria Monarch Beach Resort offers a supportive team environment and extensive benefits to promote employee well-being and career growth, including generous paid time off, mental health resources, personalized caregiving support, and exciting travel discounts. Joining this award-winning culture means being part of a globally recognized hospitality leader committed to excellence, innovation, and making every guest stay extraordinary. If you are passionate about cleanliness, guest service, and working in a dynamic, luxury resort setting, the Houseperson role at the Waldorf Astoria Monarch Beach Resort & Club is an excellent opportunity to thrive and grow your career.
Job Requirements
- High school diploma or equivalent
- Previous experience in housekeeping or cleaning roles preferred
- Availability to work flexible shifts including weekdays, weekends, and holidays
- Physical ability to perform cleaning duties and lift heavy items
- Strong communication and interpersonal skills
- Ability to stand and walk for extended periods
- Must be reliable and punctual
Job Qualifications
- High school diploma or equivalent
- Previous housekeeping or janitorial experience preferred
- Ability to work flexible shifts including weekends, holidays, and evenings
- Strong interpersonal and communication skills
- Ability to lift and carry heavy objects
- Attention to detail and commitment to cleanliness
- Customer service orientation
- Ability to work well in a team environment
Job Duties
- Keep public areas spotless by maintaining cleanliness of designated areas including restrooms, hallways, stairwells, elevators, offices, and event spaces by performing daily cleaning tasks such as dusting and polishing furniture, vacuuming and mopping floors, washing windows, and emptying trash
- Delight our guests by greeting them warmly, delivering requested items, and assisting with room cleaning as needed
- Manage supplies by stocking and organizing supply rooms to support efficient housekeeping operations
- Handle special projects by performing periodic deep cleaning tasks such as flipping mattresses, moving furniture, and waxing floors
- Support property maintenance by identifying and reporting repair needs or maintenance deficiencies to ensure a well-kept property
Job Criteria
Experience
No experience required
Job Location
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