Housekeeping Houseperson - Hotel Cleaning & Guest Services Associate

Aulani, A Disney Resort and Spa, is a renowned luxury resort nestled in the beautiful Hawaiian Islands, blending the magic of Disney storytelling with the rich culture of Hawaii. This premier hospitality destination offers guests an immersive experience with world-class accommodations, exceptional amenities, and a commitment to delivering outstanding guest service. Recognized for its spectacular beachfront location, Aulani provides a unique blend of relaxation, adventure, and cultural enrichment that appeals to travelers seeking a memorable island escape. As an employer, Aulani is dedicated to fostering a positive work environment where employees can thrive and grow, offering a variety of benefits and opportunities for career development.

Joining the team at Aulani as a Houseperson involves playing a vital role in maintaining the high standards of cleanliness and guest satisfaction throughout the resort. This position supports the housekeeping department by assisting with the upkeep of guest rooms and public areas, ensuring that every guest’s environment is pristine and welcoming. Responsibilities include transporting linens, cleaning corridors and common areas, delivering guest requests such as cribs or air mattresses, and utilizing specialized housekeeping equipment to deep clean certain areas. The Houseperson is expected to uphold the resort's core values and deliver exceptional service with enthusiasm and proactive communication. This role demands dedication to safety, attention to detail, and a willingness to be a supportive team member in a fast-paced hospitality setting.

The employment type for this role is both full-time and part-time with flexible scheduling requirements, including availability on nights, weekends, and holidays. Compensation for the Houseperson position in Hawaii is competitive, offering a pay rate of $33.95 per hour. Employees also enjoy an attractive benefits package which may include 100% healthcare coverage for employees and their eligible dependents, tuition prepaid at network schools, free lunch, free parking, and complimentary admission to Disney theme parks among other perks. This extensive benefits offering highlights Aulani's commitment to the well-being and professional growth of its employees.

Working at Aulani presents an exciting opportunity to be part of a dynamic team in a breathtaking location, delivering magical experiences to guests while advancing your career in the hospitality industry. Whether you are looking to start or continue a career in hotel operations, the Houseperson position provides valuable hands-on experience in maintaining excellence in guest services, teamwork, and operational efficiency. The environment encourages learning and development, with additional specialized training available for certain roles and a strong emphasis on personal accountability, guest interaction, and safety. Embracing the spirit of aloha, you will contribute to creating a welcoming atmosphere that reflects the unique blend of Disney magic and Hawaiian culture, making every guest visit unforgettable.