Housekeeping Houseperson

Lewisville, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $14.00 - $18.00

Work Schedule

Standard Hours

Day Shifts

Benefits

Paid Time Off

Medical insurance

Dental Insurance

Vision Insurance

401k Retirement Plan

complimentary shift meal

Employee discount card

Job Description

Fairmont Dallas is a prestigious hotel located in the vibrant Arts District of downtown Dallas. Established over 50 years ago, the hotel has become an iconic venue known for its elegant atmosphere, exceptional service, and prime location. Housing 545 sophisticated guestrooms and suites, Fairmont Dallas offers guests a luxurious experience coupled with the convenience of over 73,000 square feet of versatile meeting and event space. The hotel serves as the setting for a variety of important events, including civic gatherings, social functions, cultural celebrations, conventions, and corporate meetings, earning a reputation for creating unforgettable memories for both guests and event... Show More

Job Requirements

High school diploma or equivalent
Previous experience in cleaning public buildings
Knowledge of proper chemical handling
Fluency in a foreign language preferred, especially Spanish
Experience in hospitality industry preferred
Basic English skills required, fluency preferred
Ability to count accurately
Strong attention to detail
Good organizational skills
Ability to work independently
Good problem-solving skills
Ability to maintain confidentiality

Job Qualifications

High school graduate or equivalent vocational training
Previous experience in cleaning public buildings
Knowledge of proper chemical handling
Fluency in a foreign language, preferably Spanish
Experience in hospitality industry in similar position
Some English required, fluency in English, both verbal and non-verbal, preferred
Ability to count
Ability to perform job functions with attention to detail, speed and accuracy
Ability to prioritize and organize
Ability to be a clear thinker, remaining calm and resolving problems using good judgement
Ability to follow directions thoroughly
Ability to understand guest's service needs
Ability to work cohesively with co-workers as part of a team
Ability to work with minimal supervision
Ability to maintain confidentiality of guest information and pertinent hotel data

Job Duties

Maintain complete knowledge of and comply with all departmental policies, service procedures, and standards
Maintain complete knowledge of correct maintenance and use of equipment, use equipment only as intended
Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day
Maintain positive guest relations at all times
Be familiar with all hotel services, features and local attractions and activities to respond to guest inquiries accurately
Resolve guest complaints, ensuring guest satisfaction
Monitor and maintain cleanliness, sanitation and organization of assigned work areas
Ensure security of any assigned keys and radios
Review assignment sheet and update completed assignments, check with Floor Supervisor and Housekeeping office for additional assignments throughout the shift
Organize work duty priorities
Review assigned area and complete general removal of any trash or debris on floors
Maintain cleanliness and organization of floor closets, remove trash, wipe down shelves, counters, sweep and wax floor, remove non-floor closet items and transport to proper storage areas
Remove all dirty linen from assigned Room Attendant's carts and closets and place in laundry chute
Remove all dirty glassware from assigned Room Attendants' carts and closets, transport to back landing, return clean and capped glasses to floor closets in racks
Clean designated areas with proper chemicals, tools and equipment including guest room floor corridors, floor closets, service corridors, elevators, tracks and landings, guest ice machine areas, stairwells
Wipe down all surfaces of ice machines, counters and shelves
Ensure that nothing is stored in stairwells
Transport any Room Service trays or items in guest hallways to service elevator landings
Check under furniture for debris and remove if present
Inspect condition of all furniture for tears, rips and stains and report damages to Supervisor
Dust and polish all woodwork
Remove all dust, debris and foreign particles from upholstered furniture including crevices and under cushions
Dust pictures, frames, mirrors, fire extinguisher boxes, exit signs and air vents
Clean all light fixtures, lamps and light switches, check for proper working condition
Clean guestroom door and service doors
Remove dust, spots and smears from windows, frames and ledges, wash windows as assigned
Remove dust, grease and smears from house and public phones and reposition properly
Remove dust, dirt, marks and fingerprints from doors and doorframes

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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