Job Overview
Employment Type
Temporary
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $13.00 - $17.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
team environment
Job Description
Loews Ventana Canyon Resort is a premier luxury destination nestled in the scenic Catalina Mountain range near Tucson, Arizona. Renowned for its exquisite amenities and stunning desert landscape, this upscale resort offers guests a rejuvenating escape amid breathtaking natural beauty. Guests at Loews Ventana Canyon Resort enjoy a unique blend of comfort and adventure, with access to world-class hiking, golf, and spa services, making it a top choice for travelers seeking both relaxation and recreation. The resort maintains a commitment to excellent service and hospitality, ensuring each visitor experiences a memorable stay in the heart of the Sonoran Desert.
The... Show More
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Job Requirements
- High school diploma or equivalent preferred
- Previous experience in housekeeping or janitorial roles preferred
- Ability to stand and walk for extended periods
- Capable of lifting and carrying items up to 150 pounds
- Willingness to work flexible hours including weekends and holidays
- Strong communication skills
- Ability to follow instructions and adhere to safety protocols
- Must maintain personal appearance standards
- Must be polite, friendly, and helpful to guests and co-workers
Job Qualifications
- Previous housekeeping experience is an asset
- Able to work as part of a dynamic quality-driven team
- Basic English language skills
- Must possess excellent customer service and hospitality skills
- Ability to push, stand, stoop, bend and lift up to 150 pounds repetitively during entire shift
- Able to work a flexible schedule including weekends and holidays
Job Duties
- Report to work as scheduled in proper uniform in accordance with personal appearance standards
- Maintain a friendly positive attitude ensuring positive guest experience and recognition of returning guests
- Follow and adhere to all Housekeeping Department policies and procedures
- Use proper etiquette when communicating over the radio
- Respond, follow and close HotSOS and other requests using Rexx/radio as assigned
- Assist room attendants by emptying trash and soiled linen from housekeeping carts
- Help maintain cleanliness of public restrooms, hotel lobby levels, ashtrays, elevators and tracks, ice machine areas, stairwells, building entrance and hallways
- Handle guests with excellent guest relations skills
- Clean back-of-house windows as needed
- Vacuum guest hallways daily
- Use proper cleaning chemicals as described in departmental procedures
- Attend all departmental meetings as scheduled
- Perform all duties in a timely and efficient manner
- Maintain linen closets clean, stock and organized
- Bring trash to compactor at the end of the day
- Wash guest room glassware and deliver to linen closets
- Bring dirty glassware to housekeeping at the end of the shift
- Perform all other duties as directed by management consistent with company policies and procedures
- Notify immediate supervisors promptly and fully of all problems or unusual matters of significance
- Be polite, friendly and helpful to guests, management and team members
- Attend all appropriate hotel meetings and training sessions
- Maintain cleanliness and excellent condition of equipment and work area
- Execute emergency procedures in accordance with hotel standards
- Comply with safety regulations and procedures
- Comply with hotel policies and rules
- Recycle whenever possible
- Remain current with hotel information and changes
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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